Business Analyst
Pretoria Area, South Africa
As Business Analyst/Project Manager, this role was to gather and analyse customer requirements and processes, business process re-engineering, create functional specifications, Systems Quality Assurance, assist users with UAT, systems implementation and configuration, and user training. Further responsibility was given for all aspects of Project Management.♦ Developed business requirements and business processes to ensure delivery of projects and contracts from design, to testing and end user training.♦ Develop detailed functional specifications and other systems documentation for changes, enhancements, and new systems deployments. Supported both large enhancements and ongoing maintenance work.♦ Coordinated functional and user acceptance testing by executing the testing strategy.♦ Supported a number of large multi-million-dollar tender projects, often working with stakeholders across multiple locations including on an offshore.♦ Tasked with mentoring junior business analysts, and served as a key point of liaison for higher-level technical issues, and to resolve problematic situations.♦ Led project delivery for ERP systems, CRM systems, laboratory systems, financial systems (local and provincial government), governmental revenue systems, logistics, plant maintenance systems, and production planning systems. Major projects included: • Financial and Budgeting Consolidation System for a large government authority; • ERP Systems and modules deployment for major agricultural businesses; • Central Purchasing System for a large distribution company in Namibia; • Livestock Production and Export monitoring system (Meat Board of Namibia); • Production Management and Statistical Analyses System (Meat Board of Namibia); • Animal Traceability System (Meat Board of Namiba); • Warehousing and shipping system for a leading Tobacco distribution company in Johannesburg; • Various CRM systems in the Health Care industry;