Christopher Cornforth Email & Phone Number

Jericho, Vermont

-Production and quality assurance of all recipes-Maintain inventory for all ingredients and products-Maintain cost analysis of all products-Assist with sales and distribution of products for farmers markets and various festivals and events

Williston Vermont

-Reviews New Group Submission Forms, prepares administrative documents and updatesdatabases. Approves contract if applicant meets requirements.-Consults with Sales and Client Services to disseminate information necessitating changes inlanguage or provisions of their material and assists in preparation of documents to explainadditional information needed of prospect.-Corresponds or consults with agents, brokers, client services or other interested persons todetermine feasibility of the prospect’s plan.-Monitors new groups in conjunctions with client services. Follows up to obtain missinginformation per internal policy.-Reviews industry publications and monitors pending legislation and regulations to determineimpact of new development on company products.

Waterbury Center Vermont

-Communicates with members (via phone, email or written correspondence) to elicit information, correct errors and investigate questionable data. Phones members, healthcare providers, health insurance carriers regarding transactions that are in ineligible status. -Ensures claims are substantiated. Reviews participate claims and related documents for completeness. Notifies claimant of denied transactions or outstanding transactions and appeal rights. Reevaluates evidence and procures additional information for claims under appeal. For cases under investigation, determines claimant’s continuing eligibility for benefits. - Reviews participant claims and IRS regulations to determine coverage. - Calculates amount of claim. Applies refund reimbursements to accounts and transfers funds from accounts and plan years. - Processes payments. Pays members or providers based on spreadsheets received by health insurance carriers.

Waterbury Center Vermont

-Communicates with members via phone, conference call, email, online chat and occasionally in person or mail to provide guidance, information and to address questions regarding their plan and coverage. Other topics addressed include Choice services, benefits, claims and documentation required/received. -Educates members, insurance companies and medical providers on how the Member’s plan works. Provides trouble shooting and solutions to answer balance inquiries on-line account and website questions and reviews plan expenses for proper use of the Choice Care Card. Assists members with urgent situations, and determines best course of action to maximize service provided to members. -Investigates card denials. Approves or denies claims or POS transactions, to activate or deactivate the card. -Investigates complaints from members and may refer complaint to appropriate person or department for further investigation. -Keeps abreast of changing company products, processes and policies to ensure best possible service to members. -Investigates issues with member accounts and communicates any errors to appropriate person/department. Follows up with customers (Members, Brokers, Employers, etc.) to keep them informed on the status of any discussions they’ve had. -Processes claims, receipts and substantiates members’ account transactions when necessary. -Participates in daily, weekly or monthly company or team meetings.

Bachelor Of Business Administration (Bba), Business Administration And Management, General

Bachelor Of Arts (Ba), Business Management, Business Management