Ezequiel Coronel Email & Phone Number

Buenos Aires Province, Argentina

Argentina

Work as the first point of contact for internal employees, solving general HR inquiries or redirecting them to the right specialist for the new corporate Service Delivery.Review and manage service delivery data in FreshService, generating reports or presentations to keep leaders informed about the project progress with relevant and accurate information.Collaborate closely with regional teams to keep processes aligned and updated, identify potential optimizations, and explore opportunities to adopt and streamline their processes, reducing their workload and increasing efficiency.Optimize processes by automating repetitive tasks to increase efficiency and implement innovative solutions, such as country-specific chatbots, to provide quick and straightforward responses.

Provincia De Buenos Aires, Argentina

Responsible of providing phone assistance in English and Spanish through internal tickets (Remedy) for Cargill Employees in United States and Latin AmericaResolution of inquiries related to Payroll, Benefits, Employee Relations, Employee Data and Recruiting.Maintained perfect metrics, handling every call without issues, and helping our team to achieve better results.Became a knowledge pillar and assisted team members with their doubts and by volunteering extra shifts on holidays to alleviate staffing shortages.Led training sessions for new employees to ensure smooth integration into the company culture and workflow.

Ciudad Autónoma De Buenos Aires, Argentina.

Receptionist tasks and customer service. Resolution of inquiries and attract potential clients in Social Media using Advertising campaigns.Responsible of ensuring payments in accordance to their deadlines in a clean and secure way. Controlling all of the payments and sales for all services.In charge of creating all the required documents in Excel to track payments. Design and publish advertisements for clients.Manage all virtual courses and classes provided by the museum.

Licenciatura, Human Resources Management/Personnel Administration, General

Psychology

Ingenieria En Sistemas, Systems Engineering