Main Functions: Responsible of understand and define the best solution for hospitals using the ERP,EHR & HIS systems of the company.Main Achievements: Redefinition of a new improved processes based on understanding the currentscenario for premiun clients in Mexico City.

Main Functions: Responsible of the delivery for all services and products of the Company in Mexico, mainly Electronic Invoice and EDI services with the main retail companies of Mexico. Main Achievements: Migrate all customers of the Company (+1000 customers) from an on-premise solution to the cloud, with the change of electronic invoices from version 3.2 to 3.3 in Mexico in a 4 month timeframe.

Main Functions: Guarantee planning, delivery, operation and growth of the solutions delivered by the company to premium clients (billing over 1MM USD) and the permanent development of a qualified human team, directing strategic decision-making and ensuring its correct implementation and execution.Main Achievements:* Identify, develop, deliver and operate process improvement solutions using technological tools that caused customers annual savings of almost 1MM USD.* I restructured the processes of service desk to increase the indicators above 97%, from 50%, within 3 months for an organization with more than 14,000 employees.* Promote the corporate development of my team to positions of greater responsibility and leadership within the organization.

Main Functions: Project manager for the technological infrastructure of the new liquids plantdefining scope, cost and time with a multidisciplinary team located in Colombia, Brazil, USA andIndia. In charge of documenting the project through the SDLC (Software Development Life Cycle)technology, and ensuring compliance with the company's performance and quality requirements(CSV validation).Main achievements: I led the timely implementation of the IT infrastructure necessary for theoperation of the new production plant for body rinses and creams. I strengthened my skills inproject management, communication and negotiation.

Main functions: Provide local and remote attention to users throughout the company in the northcone (Colombia, Peru, Ecuador and Venezuela). Monitor and support the LAN, WAN and Voiceservices of the company in Colombia.Main achievements: I acquired customer service skills, customer relationship management andnegotiation.