Mariana Correa Email and Phone Number
Mariana Correa work email
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Mariana Correa personal email
Hi, I’m Mariana and I offer targeted experience in information technology, with a combination of expertise in technical support, project management, and business analysis. Throughout my career, I have helped organizations enhance operations and client satisfaction by utilizing strategic strategies and leadership. I am known for cultivating relationships across internal and external functions to achieve objectives.Striving to achieve organizational objectives is one of my specialties. In addition to the work I’ve done as Solution Consultant, I’ve had a proven history in:• Strategic Planning• Incident Management• Business Requirements• Program Management• Process ImprovementMy diverse background allows me to apply experience from different areas to resolve urgent challenges. I aim to improve overall success while leaving a lasting impact on my organization!
Siemens Healthineers
View- Website:
- siemens-healthineers.com
- Employees:
- 35988
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Global Crm Digital Engagement ManagerSiemens Healthineers Sep 2024 - PresentAs a CRM Digital Engagement Manager, I am responsible for driving innovation and digital transformation within the CRM landscape. My role involves managing cross-functional projects to deliver high-quality CRM solutions, serving as a Product Owner within the CRM Configuration to Order arena, and leading efforts to enhance customer interactions. I work closely with various stakeholders to identify and solve complex CRM-related challenges, ensuring that solutions are effective, user-friendly, and aligned with business goals. By applying Agile methodologies and leveraging my expertise in CRM platforms, I am committed to enhancing the efficiency and effectiveness of CRM processes while fostering innovative thinking across the organization.
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Global Crm Business AnalystSiemens Healthineers Nov 2020 - Sep 2024As a CRM Business Analyst, I contribute and manage multiple projects across the Global CRM space, focusing on delivering impactful digital solutions. I serve as a Product Owner, driving the development of emerging technologies within our CRM ecosystem. My role involves collaborating with diverse teams to solve complex CRM challenges, ensuring our solutions are both innovative and aligned with business goals
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Solution Consultant - Siemens HealthineersComputer Aid, Inc. Nov 2019 - Oct 2020Deliver high-quality support to a wide range of clients on the phone and by email. Utilize great communication and interpersonal skills when coordinating with key stakeholders. Train new technical agents and in-person support for employees. Direct a high-performing team, while supporting the launch of the new Oracle Customer Relationship Management (CRM) software for Siemens. Key Contributions• Operated as leader of the technical team, supporting and leading innovative solutions through to completion.• Lead and execute testing for new systems to identify and resolve bugs as needed. -
Service Desk Analyst LeadComputer Aid, Inc. 2014 - Nov 2019Actively provided analytical insight of incidents and problems submitted by end-users to management, analytical teams, and executives. Established training programs to enhance continuing education. Applied advanced Excel skills, managed databases, and developed dashboards in ServiceNow. Conducted staff quality reviews to identify areas of improvement and boost customer satisfactionKey Contributions• Developed and presented metric data analysis and operational insight for key players; participated in operational meetings and projects and creating tools to streamline and enhance the quality of information.• Managed accounts, such as Archdiocese of Chicago, Air Products, Analog and Zoetis, maintaining 95%+ satisfaction.• Demonstrated expertise with Service Desk technologies, such as service management tools, contact center systems, call management reporting, and social engagement technologies.
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Operations ManagerOrganic Trails Restaurant Group 2012 - 2014Columbus, Ohio, United StatesHeaded the daily operations of the restaurant with $6M in annual revenue. Guided staffing and training development of 60+ team members, as well as labor control and hiring. Managed profit and loss, purchasing, and inventory. Key Contribution• Maintained 100% quality and service environment; coordinated cross-functionally between 5 restaurants of the group.
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Marketing Analyst – Dairy Business UnitNestlé 2008 - 2009Conducted in-depth analysis of consumers and research data, with a focus on consumer market research and analysis. Coordinated with research agencies, such as Nielsen Media Research and Data Folha. Led product development based on consumer behavior research.Key Contribution• Assisted with nationwide marketing campaigns in direct contact while communicating and coordinating with international marketing agencies. -
Market AnalystNycomed 2006 - 2008Supported product management presentations. Coordinated IMS Health to create and implement data tools. Applied exceptional Excel and Access skills to manage data. Performed market database analysis and consumer market insight.
Mariana Correa Skills
Mariana Correa Education Details
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Business, Minor: International Marketing
Frequently Asked Questions about Mariana Correa
What company does Mariana Correa work for?
Mariana Correa works for Siemens Healthineers
What is Mariana Correa's role at the current company?
Mariana Correa's current role is Innovation & Digital Business.
What is Mariana Correa's email address?
Mariana Correa's email address is ma****@****ers.com
What schools did Mariana Correa attend?
Mariana Correa attended Espm Escola Superior De Propaganda E Marketing.
What are some of Mariana Correa's interests?
Mariana Correa has interest in Children, Civil Rights And Social Action, Environment, Poverty Alleviation, Human Rights, Health.
What skills is Mariana Correa known for?
Mariana Correa has skills like Microsoft Office, Research, Public Speaking, Autocad, Matlab, Leadership, Customer Service, Microsoft Word, Powerpoint, Microsoft Excel, Management, Social Networking.
Who are Mariana Correa's colleagues?
Mariana Correa's colleagues are Dirk Bendig, Nicolas Ludot, Vansh Karnwal, Lina Plock, Regina Yeo, Chris Patterson, Saravanan Ganapathy.
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