Correll Mack, Mscs Email & Phone Number

Washington, Dc, Us

Suitland, Maryland

Working within a fast-paced, technical PgMO for a large systems transformation initiativeAssist various program teams in completing the Census 2020 Decennial taskReview, analyze, and evaluate user needs to determine authoritative data solutions that support overall analytic and modeling strategiesDefine specifications that drives data integration and function between the development teams and users which have both business and technical needsUpdate and maintain visio diagrams for testers and project teamsTrack and update statuses of system test activities via Microsoft Suite Maintain, modify, and distribute SharePoint documentsDevelop weekly summary reports and briefings for higher management

1500 S Capital St Se Washington, D.C.

As a member of the box office team, I was responsible for providing excellent guest service for ticket sells over the phone and with walk-up traffic. Also, I manage large credit and cash sales of 2,000 or more on game days. As a member I was also asked to scan tickets during a show and supply credentials to guests. Last I had to be able to process opening and closing paperwork.Oh Experienced cash handling and strong math aptitude requiredAdvanced knowledge of computerized ticket sales, preferably the AXS system but not requiredComputer literate and able to maintain a guest friendly, quality service attitude at all timesStrong customer service experience, with the aptitude to resolve conflictsAbility to take and follow instructionsAbility to meet high standard of cleanliness and appearanceAbility to work well with other staff membersProven ability to attend to detailsProven job reliability, diligence, and dedication

Hyattsville, Maryland

Interacted (in-person, via phone or email, as necessary) with Subject Matter Experts (SMEs), Business representatives, and Documentation Specialists (both IRS and contractor) to elicit content, participate in writing sessions/meetings, review document versions, and discuss comments.Produced reports and analyses concerning cases assigned to the team using excel, including: Weekly, bi-weekly bureau open reports along with Monthly Technical Progress Narrative reports for the correspondence team. Worked collegially with other team members, providing assistance and instructions in Microsoft applications. Utilized SharePoint to store and control versions of documents and manage informationMaintained current and accurate status notes and data in the Correspondence SharePoint database for all inquiries with which involvedMaintained and updates Desk Instructions for all reports and related tasks Worked with the project’s IT team on improvements to the team’s SharePoint databaseCreated, updated, authors, and collated content for other materials (such as briefing decks, diagrams, process descriptions, spreadsheets, and other similar items).Worked with other team members, including providing trouble-shooting assistance and instruction in SharePoint and other software use Built effective relationships with customer and NFIP Project stakeholders by actively participating in meetings and discussions

Hyattsville, Maryland

Performed data and report analysis in tracking government personnel Assisted program management with government security screening coordination such as getting new hires aware with the government security policies Maintained a database tracking employee security screening progress such as EOD approvals, E-QIP invites, and government issued laptopsEnsured all government security screening data is communicated and distributed correctly throughout higher management in order to be presented in weekly meeting Ensuring that relevant management information is captured and analyzedOverseeing procurement and communicating to procurement manager any issues arising Assisted managers with required forms and workflows regarding government security screening dataHelped the Contract Manager with the development of operating procedures.Made sure deliverable were aligned with the goals and objectives requestedUsed logical thinking along with analytical and problem solving skills to resolve the customers problem at hand

Mclean, Va

Recruited for the Business Development department, responsible for scheduling interviews and facilitating a smooth on boarding process while communicating weekly status reports on duties completedAttended meetings with the human resource management team to learn about, plan out and discuss the positions to be filled and what qualifications are needed for each openingCreated job postings that are articulate, professional and attention-grabbing to attract the right candidates, posting these ads on various online and offline resourcesManaged confidential and sensitive information supporting the security department for the FEMA National Flood Insurance Department (NFIP) contractSeek out candidates through networking, social media and other tactics to hunt out the top candidates to fill open positionsServed as the liaison between the company and the candidates by handling phone calls, questions and other details before and after interviewsNegotiated salary rates while finalizing arrangements between client and candidatesMade job offers to applicants who pass screening and interview processes and are approved by management by providing them with an offer letter and discussing the benefits, requirements and details of the positionManaged project tracking tools using Microsoft office and provided input for status reportsManaged front desk responsibilities such as answering phone calls, scheduling, and assisting in the office environment.

Master'S Degree, Computer Science/ Cyber Security, 3.6

Activities and Societies: Cyber Club

Bachelors Of Science, Applied Physics

Activities and Societies: Captain of the football Team Physics and Engineering Club BSU(Black Student Union Member) Student-Athlete.

High School Diploma

Activities and Societies: Student Government Association Future Business Leaders of America Football & Track Team At Suitland I was apart.