William Correll Email & Phone Number

Orlando, Fl, Us

Orlando, Florida, United States

System Administrator for all retail and restaurant locations.Oversee PCI DSS requirements for the Enterprise POS team.Manage projects that include installation, distribution, and programming of payment and computer systems.Programming of many types of POS terminals both web based and local.Programming of many types of credit card devices.Programming and maintenance of POS database (several different ones).Program and Maintenance of different types of printers (network, local, label etc.).Menu creation of different complexity.Over the phone troubleshooting.Basic to intermediate knowledge of network functionality.Training users how to use the different products.Troubleshoot issues with windows that may cause issues with the software.Manage ticket queue of issues reporting by end users in a timely manner.

Orlando, Florida, United States

Programming of many types of POS terminals both web based and local.Programming of many types of credit card devices.Programming and maintenance of POS database (several different ones).Program and Maintenance of different types of printers (network, local, label etc.).Menu creation of different complexity.Over the phone troubleshooting.Basic to intermediate knowledge of network functionality.Training users how to use the different products.Troubleshoot issues with windows that may cause issues with the software.Manage ticket queue of issues reporting by end users in a timely manner.

Greater Orlando

Manage the Order and transmittal of printers at the AdventHealth Apopka Campus.Provide excellent on-site customer service and support to all end-users.Work closely with project management and Epic application teams to understand Field Service support needs.Travel to site-specific hospitals and clinics to support the device mapping, hardware refresh, and Epic “TDR” script testing to ensure correct application installation.Utilize tools like Vizio to plan and evaluate hardware and software needs across the organization.Troubleshoot and support clinical, business, and IT staff on Ad-Hoc basis.Communicate using Microsoft Teams and Office 365.Conduct quality assurance (QA) on inventory and electronic assets.Use Microsoft System Center Configuration Manager (SCCM) to find assets and users.

Orlando, Florida, United States

Fix and repair technical problems with computer and other electronics.Read blueprints and other engineering drawings.Design and complete systems for air handlers, Lieber Units, boilers, plumbing, sanitation, and evaporators.Use all types of plumbing, pipefitting, and construction tools.Operate heavy Machines from pumps to lifts to forklifts.

Orlando, Florida, United States

Fix and repair technical problems with computer and other electronics.Read blueprints and other engineering drawings. Design and complete systems for air handlers, Lieber Units, boilers, and evaporators.Use all types of plumbing and construction tools.Operate heavy Machines from pumps to lifts to forklifts.

Cape Canaveral, Florida, United States

Fix and repair technical problems with computer and other electronics.Use NASA policy to complete Space fuel supply line. Prep pipes for welding, including space shuttle supply lines.Use trade tools to fit pipes and fittings together.Read blueprints and complete piping systems.

Orlando, Florida, United States

Fix and repair technical problems with computer and other electronics.Assist GOAA quality control.Help all construction fields to understand piping blueprints and schematics.Contact and make sure contractors fulfill their contracts.Use all types of plumbing and construction tools.Operate heavy Machines from pumps to lifts to forklifts.Read blueprints and other engineering drawings.Mark and complete all wall penetration for all piping.Layout and complete underground oil lines and drains.

Orlando, Florida, United States

Repaired and troubleshot POS, printers and network problems, upgraded to help desk if problem could not be solved.Instructing and motivating crew.Increased customer survey by 75%.Increased customer service rating by 48%.Using customer service skills to help and deescalate events with customers.Lead the sale of Ronald McDonald House donations.Keeping the restaurant clean and organized.Improve time for preparing food, making sure that food safety rules are followed.Coach and monitor employee performance.

Bel Air, Maryland, United States

Repaired and troubleshot POS, printers and network problems, upgraded to help desk if problem could not be solved.Instructing and motivating crew, and managers.Improved customer service rating to 4th in the nation.Increase sales of pies by 115%.Decreased labor cost by 8% during shifts.Be a card and key holding supervisor.Escalated "services" through a ticketing system.Interact with vendors to fix or repair damaged items.Using customer service skills to help and deescalate events with customers.Delegate jobs to others and other managers.Improve time for preparing food, making sure that food safety rules are followed.Coach and monitor employee and manager in training performance.

Abingdon, Maryland, United States

Built and repaired computers and laptops. Installed CPU, RAM, Hard Drive, and power supplies. Troubleshot OS problems for Windows. Installed and configured software. Troubleshot network connections.Image drives using imaging software.Set up and finish network connections and firewalls.

Middle River, Maryland, United States

Repaired and troubleshot POS, printers and network problems, upgraded to help desk if problem could not be solved.Head Plumbing and painting remodeler. Using plumbing tools including and not limited to levels, Electrostatic pumps, solder, cutting tools, threaders and more. Using painting tools including rollers, ladders, chip brush, and more. Managing 10+ teams and vendors. Buying and budgeting.

Havre De Grace, Maryland, United States

Improved menu orders by 115% by eliminating and promoting different meals and appetizers.Increased Wine sales by 75% by making it a featured section.Decreased loss by marketing specials and enforcing tabs.Revitalized Havre De Grace "restaurant" area with the help of community and other restaurants.Managed shifts of upwards of 10+ employees.Developed a custom sales and expense program using Excel and simplified book keeping.

Bachelor'S Degree, Information System Technology - Cyber Security, Seminole State Gpa 3.33

Activities and Societies: President's list.

Associate Of Arts - Aa, General Studies, Seminole State Gpa 3.74

Activities and Societies: SGA, Dean's and President's list.