• Responsible for creating kick-ass marketing strategies• Creating on-brand designs and marketing material for our organization and clients• Creating and managing email marketing campaigns • Managing multiple client social media platforms• Gathering weekly + monthly analytical data for report creation• Purposeful and strategic copywriting• Supporting all creative marketing initiatives

Customer Service Representative- Build rapport with customers- Process customer orders- Respond to customer complains and inquiries- Send out weekly delivery dates- Manage and update customer account info

- Created and launched 1 new company Instagram account- Now manage 2 company Instagram profiles- Develop, implement and manage our social media strategy- Manage and oversee social media content- Monitor SEO and user engagement and implement content optimization- Researching audience preferences and discover current trends- Creating engaging text, image and video content- Designing posts to sustain readers’ curiosity and creating buzz around new products / collections

Created, maintained and executed content calendars, including Instagram, Facebook, LinkedIn and Twitter posts, Instagram stories, email campaigns, and blogs.Manage and monitor social media channels.Run daily/weekly email marketing campaigns and manage portions of the website using Hootsuite, MailChimp, SalesForce and WordPress.Track, measure and analyze email marketing and social media weekly reports.Created print advertising materials including business cards, brochures, banners, taxi tops and digital billboard ads across the GTA.

- Reaching out to potential partners who run health/nutrition webpages/blogs. - Building an ongoing relationships via. email with contributors.- Write/re-publish/share articles on our sites- Searching for viral videos to share/post across our social media platforms that engage well with our target demographic.- Write weekly image and video blurbs, sometimes original content when we need.- Conduct a simple social media analytical report that includes, the weeks reach/engagement levels, which content posted had the highest/lowest levels of success and why

My main objective as a retail sales associate at Bikini Village is to sell. I have ample knowledge of the company’s products, our main priority is to be sales oriented and strongly focused on customers. I am expected to create and maintain a long-term relationship with the customers in order to achieve sales goals and represent the store in a positive manner while ensuring recurring business.Other Responsibilities Include:- price adjustments- manage inventory- visual merchandising of the products displayed in store - develop on-going relationships with customers which generate business and referrals- promote store-wide promotions and discounted offers- handling electronic and cash payment transactions efficiently to quickly assist customer purchasesI had the pleasure to be announced the Health and Safety Representative of our Bikini Village location. I've also been promoted within my first 2 months to Key Holder, as Key Holder I'm now responsible for - opening/closing the store with a part-timer- assist and monitor store convergence and sale goals according to company standards- managing and making sure the cash registers are up to daily standards- employee productivity & motivation- approving employee hours and sending them to HR/Head Office- customer service when management is involved

Retrieved, edited and organized the details of each blog post. Research applied relevant content on the Facebook page that were managed. Introduce a following and connected with similar local clinics/companies - staying relevant to customers online. Delivering consistent content to target market which helps increase The Tummy Clinic's brand awareness.

- Full-time scooping ice cream at a local shop for 5-6 years, building up great customer service, leadership and management skills along the way. - Being there for so long I had shown dedication to my job. -Handled bill payments and deliveries every week.