I am a driven Senior Executive with a demonstrated track record in motivating, retaining and developing high performance teams whilst delivering on the strategic agenda. Leveraging 20+ years’ experience leading diverse and geographically dispersed workforces within highly competitive customer centric national organisations, I bring a breadth of operational aptitude with specialist skills in; driving business improvement, leading change management & restructure initiatives and lifting service delivery for customers, while ensuring strong commercial outcomes. I believe organisations must demonstrate agility as they navigate ambiguity and stay relevant. I pride myself on inspiring people through ‘walking the talk’, empowering others and demonstrating a sustained commitment to the business, while infusing elements of fun. As a true people and business leader with an innate ability to foster a collaborative and engaging environment, I take a strategic, proactive and holistic approach to solving issues and nurturing talent. My leadership style is based on accountability and trust, as I set a clear vision and expectations and facilitate avenues for cross-functional growth and development. Well versed overseeing regional and diverse asset portfolio’s, collaborating, developing and adapting fit for purpose business plans and implementing sustainable operating frameworks, I am focused on maximising key business objectives as improved operating margins are realised. This is underpinned by strong capabilities in financial management, Health Safety and Environment, integration of new business units, ICT and sustainability enhancements, expenditure reduction and identifying opportunistic revenue expansion opportunities. Known as a dedicated, approachable, consistent and solutions focused influencer, I enjoy the constant changes and challenges of being a GM together with seeing the impacts on the people I lead and the flow on effects which increase the customer experience. I foster long-term relationships with internal stakeholders and constantly aim to increase satisfaction levels of the customer base.