Corrine Hänninen-Schultz Email & Phone Number

Helsinki, Uusimaa, Finland

Oversee all aspects of operations of a bar in central Helsinki, inclusive of employee cycles, vendor negotiations, marketing, and general upkeep of facilities.Expertly helmed a team of 7 to 10 individuals, overseeing the full spectrum of the employment life cycle, inclusive of recruiting, training, ongoing support, and termination when necessary while maintaining a keen awareness to collective agreements. Maintained excellent service standards and heightened customer satisfaction through continuous employee training and efficient operation management. Negotiated advantageous agreements with suppliers, skillfully managed inventory, pricing, and profitability. Planned and implemented effective marketing and social media strategies catalyzing notable sales growth, using relevant data and analytics to drive informed decision making. Orchestrated seamless events and facility rentals, while upholding strict adherence to health and safety regulations. Further duties include ensuring security of facilities, investigating incidents and improving policies and procedures where appropriate, upkeep of all health and safety plans, all administrative duties, acting as liaison between vendors and company, on and off site marketing initiatives inclusive of graphic design and social media, maintaining awareness of local legislations and collective agreements and acting in kind, scheduling, salaries, hands on maintenance when possible (eg: basic IT, plumbing, and other handiwork as expertise allows), assisting with on the floor support as needed and maintaining a minimum of 6 independent bar shifts per month. Key Achievements:  Lowered employee turnover, established a new organizational talent framework, developed training materials and resources for staff to increase productivity in day to day tasks Increased year on year sales by through effective marketing strategies inclusive of social media development, events, and third party exposure

Helsinki, Uusimaa, Finland

- Taking orders from customers, making serving drinks, making food- Ensuring the well being of all customers, and maintaining a friendly atmosphere- Cleaning the bar, general upkeep of the site, collecting and washing dishware- Assisting with operations, inclusive of putting in weekly orders, assisting with in-house events, and other assistance as required

Edmonton, Canada Area

Deliver support and assistance for implementing appropriate salary grading to ensure internal equity on campus through analyzing diversified support staff and research associate positions on campus utilizing an effective job evaluation plan.Apply vigorous approaches to review teammates’ evaluations aimed at facilitating senior leadership in quality assurance process and profound decision making. Leverage exceptional skills to evaluate and approve job postings, while coordinating with areas (8 different Faculties) in accordance with changes and updates for achieving targeted objectives. Play a vital role in completing evaluation, as well as delivering multiple job/ organizational design projects through gathering relevant/ important information and clarification.Key Achievements: - Commended for designing and establishing unit business rules and standards for file saving conventions and informal documentation of internal processes and procedures.- Recognized for facilitating in streamlining standardized processes, including audit interview outlines and training of new team members that increasing operational performance and efficiency.

Edmonton, Canada Area

Contribute to various aspects of research and generate Labor Market Research/ position profiles across Alberta within set standards and guidelines for delivering expected resultsConducted in-depth research for approved labor market requests within designated area of Alberta for developing efficient job profiles highlighting current labor market. Managed multiple activities and aspects to effectively orchestrate qualitative data collection and entry. Explored positions and formulated strategic list of employers having requested position, cold call listed employers, and attained information related to position, while critically examining employer’s information to accomplish successful results. Implemented best practices to incorporate collected data in online web forms, while amalgamating collected data to create sustainable job profile.Key Achievements:- Received recognition from upper management for devising efficient training manual and tip sheets for Labor Market Researcher position.- Coordinated development of Critical Job Demands definitions through utilizing strong communication skills.- Attained positive feedback on daily basis for accurate, reliable, and quality reporting.- Trained new staff and gained exposure for conducting quality assurance on labor market research.

Edmonton, Canada Area

Lead various front desk tasks, including checking guests in and out, taking payments, delivering assistance to guests, liaising with other staff and departments for timely resolution of issues, and ensuring proper client satisfaction.Controlled wide range of day to-day duties and operations, including going over arrivals, ensuring accurate set-up of overall billing, involving any third party payments, pre-blocking guests into room that fulfill respective needs, and entertaining various requests prior to arrival for achieving complete customer satisfaction and increasing clientele.Key Achievements:- Awarded employee of the month September 2012, Recognized for Integrity, Accountability, Nominated for 2015 You’re Welcome Award.

Completed the Student union tutor online workshop. Tutored a Grant McEwan Student for a term.

Edmonton, Alberta, Canada

- Reception duties, assembled contract packages for agents, scheduled training for new agents, scheduled and maintained appointments, opened, locked up, and maintained clean office environment. - Quality assurance and daily review of agent contracts- Edmonton’s lead recruiter. Pre-screened, scheduled, and interviewed candidates, sourcing for candidates, managing external job advertising, high-volume hiring. Arranged average of 25 interviews per week for high turn around jobs, completed new hire paperwork and packages for successful candidates. - Managed onboarding paperwork for all 3 primary offices: Edmonton, Calgary, and Syracuse, NY

Edmonton, Alberta, Canada

• Helped new and existing members with membership purchases and renewals, ensuring all the proper paperwork is filled out and fees are paid, ensuring all cleaning duties are completed by the end of the shift, towels were always clean and available, helped hotel guests with any issues they had, and ensured they left satisfied. • Completed chemical tests on both the pool and hot tub every 4 hours, and ensured that if the levels were not considered acceptable, the pool was shut down, and maintenance corrected the chemicals in a timely manner.

Bachelor’S Degree, Psychology

Focused on neuropsychology, cognition and development, and research

Education record

Completed additional coursework in sociology and philosophy.