Develop comprehensive quality assurance plans, including scope, schedule, deliverables, and resource allocation. Facilitate project meetings with team members and executive leadership to assess progress, identify barriers, and re-evaluate quality assurance plans as needed.Lead analysis and aggregation of child assessment data to evaluate developmental progress and identify areas of improvement for individual children and the overall program. Develop comprehensive reports summarizing assessment findings for stakeholders and executive leadership.Evaluate effectiveness of teaching protocols and fidelity of curriculum adherence through systematic observations assessing teaching practices, instructional strategies, and classroom management techniques in accordance with state and federal standards. Maintained accurate records of observation data, feedback, and professional development activities, compiling reports for stakeholders and executive leadership.Provide personal guidance and support to staff navigating scholarship opportunities, including researching available scholarships and assisting with application materials. Maintain accurate records of student progress and feedback, utilizing data to inform staffing assignments and promotions.Position title updated in July 2023 to reflect job responsibilities more accurately.

Provided strong leadership for a team of childcare providers, ensuring the safety, well-being, and development of children. Effectively managed scheduling, staffing assignments, and resource allocation to ensure appropriate staffing levels and optimal utilization of resources. Maintained a clean, organized, and safe childcare environment, adhering to state and federal regulations.Facilitated ongoing training and professional development opportunities for childcare staff, including workshops on child development, behavioral management, assessment strategies, differentiated instruction, and health and safety protocols.Supported the implementation of evidence-based instructional strategies and best practices by modeling effective teaching techniques, providing resources and guidance, and offering ongoing coaching and support. Facilitated reflective dialogue and goal-setting sessions with teachers to promote self-awareness, self-reflection, and continuous improvement in teaching practice.Fostered positive relationships with parents and families, serving as primary point of contact for communication, feedback, and resolution of concerns.Promoted to Center Based Coordinator in July 2013.

Conducted comprehensive assessments of infants and toddlers, including observation, developmental screening, and family interviews to identify emotional, social, and behavioral concerns and formulate individualized treatment plans. Collaborated closely with caregivers and other professionals to develop and implement strategies for supporting infant-toddler mental health and enhance family functioning and resilience.Facilitated parent-infant/toddler workshops on topics such as attachment, bonding, emotional regulations, and positive parenting techniques, fostering a supportive community for families.Offered consultation and training to external early childcare educators, childcare providers, and other professionals on promoting mental health and addressing challenging behaviors in infants and toddlers.Maintained accurate and confidential records of client assessments, progress notes, and treatment plans, ensuring compliance with legal and ethical standards and confidentiality guidelines.Promoted to Center Based Coordinator in February 2012.

Cultivated and nurtured strategic partnerships with key stakeholders, government agencies and non-profit organizations aligned with organizational goals and objectives.Designed and implemented a comprehensive internship program aimed at attracting top talent and providing valuable learning experiences. Established partnerships with local educational institutions to promote the internship program and recruit qualified candidates.Delivered engaging and informative parenting classes to incarcerated and newly released individuals, covering a range of topics on child development, effective communication, positive discipline, and strong family relationships. Fostered a supportive and inclusive environment that encouraged open dialogue, mutual respect, and the exchange of ideas among participants. Conducted assessments and evaluations to measure the effectiveness of parenting classes and gather feedback for continuous improvement.

Managed the grant application process from start to finish, including submission, follow-up, and reporting requirements. Prepared budgets, financial projections, and narrative sections for grant proposals, ensuring accuracy and alignment with funding criteria.Implemented data-driven strategies to ensure fidelity to program protocols, monitoring adherence at various stages of implementation through both qualitative and quantitative methods.Promoted to Education and Training Services Manager in March 2009.