Corrine Watson Email & Phone Number

Charlotte, Nc, Us

Administer and customize Salesforce CRM, Order Management, and supporting tools like Digital Engagement, Feedback Management, and Experience Cloud.Collaborate with the Business Analyst to translate business needs into Salesforce solutions.Oversee Application Lifecycle Management and deployments using DevOps tools.Manage Sales and Service Cloud, create custom objects, automate processes with Flow, and provide user training.Monitor platform health using Salesforce Health Check and Optimizer to ensure peak performance.

Collaborated with out-of-state warehouses to maintain accurate ERP inventory updates and support seamless inventory management.Analyzed operational data trends, implementing solutions to address recurring errors and enhance accuracy across departments.Collaborated with the PRO division to confirm orders, identify B2B sales opportunities, and align cross-departmental strategies.Partnered with managers on higher-level operational initiatives, including Order Management and ERP integration to identify workflow inefficiencies and improve processes.

Charlotte, North Carolina, United States

Partnered with the Customer Experience team to manage operational tasks, including order cancellations, updates, parts, and replacements.Onboarded and trained 7 new hires, co-developing supplemental training videos and creating comprehensive SOPs to ensure consistency and efficiency.Assisted Accounts Payable with credit processing and resolving vendor invoice discrepancies.Monitored open orders, ensuring timely invoicing and identifying data trends to resolve errors effectively.

Reviews manuscripts to identify areas for revision to collaborate with authors to publish their best work. Follows CMS style guide to edit works, and formats works for ebook publishing through KDP.

Charlotte, North Carolina Area

Guides aspiring author through the process of storytelling and revision. Utilizes training in CMS editing and works with Amazon KDP to prepare the novel for digital and print publication.

Collaborates with Editor in Chief and team members on the social media team to write copy for weekly social media posts. Creating webpages, launched the monthly newsletter, and reads fiction submissions. Researches independent publishers and upcoming books that represent diverse voices and genre for the magazine to feature in online reviews. Partners with a variety of publish to acquire digital or print ARCs for review and confirm finalized quotes. Guides writers through revision and edits reviews.

Charlotte, North Carolina Area

Exercises communication and organizational skills to work with warehouse supervisors and account creditors to research and process returns, and ensure units are inventoried and credited in a timely manner.

Charlotte, North Carolina Area

- Developed strong customer service and sales skills, contributing to the success of the district's top-performing store.- Leveraged social media to effectively promote store events and special promotions, boosting community engagement.- Led the receiving team in optimizing inventory flow by collaborating with managers to improve productivity from stockroom to sales floor.

Charlotte, North Carolina Area

- Collaborated with students to improve their writing skills across various styles, guiding them through the writing process to enhance comprehension of class material and strengthen communication abilities.- Worked closely with the center’s director on data collection and crafting grant proposals to secure additional funding for improving the center’s resources and services.

Queens University Of Charlotte

- Launched the Odyssey platform at Queens University, building a dedicated team of content creators.- Managed the recruitment, training, and development of a team of writers to produce engaging weekly content.- Focused on creating articles that captured current events and student interests, significantly growing the platform’s digital audience.

Dublin Ireland

- Supported the company’s literary launch by identifying potential authors and offering them opportunities to publish via Amazon KDP.- Enhanced the company’s online presence by managing the blog, conducting research on industry trends, current events, and local interests to attract readership.- Played a pivotal role in generating initial interest for the company’s literary initiatives.