Roles: Business Analyst, Project Lead, Salesforce Administrator, Data Analyst, Architect, Lead Engineer, Trainer, and Tester.Salesforce Experience: Over 30 client orgs (some global), implementations, migrations, application installations, optimizations/improvements, and integrations.Salesforce Clouds: Sales Cloud, Service Cloud, Experience (Community) Cloud, Non-profits/NPSP.Business Skills: It is important to understand the business need and process so requests can be properly evaluated and the best solutions determined. The best solutions are not always what is requested. Sometimes Salesforce offers a better solution that can improve the user's experience, the business process and/or the data, which result in increased adoption and value of Salesforce to the organization (ROI).Strengths Finder 2.0: achiever, responsibility, strategic, relator, learner.Myers-Briggs: INTJ Positions Held (in descending chronological order) - Salesforce.com Consultant / Business Analyst Consultant / Managed Services Lead - Sales Systems Business Analyst / Salesforce.com Administrator - eCommerce / eBay Sales Manager - Publicity and Administration Coordinator (Volunteer) - Business Consultant, Project Manager and Professional Organizer - IT Project Manager, Data Warehouse - Senior Business Analyst - Manager of Administrative Support, Reporting and Quality Assurance - Team Leader, Corporate Survey - Sr. Research Analyst, Research Analyst, Jr. Research Analyst - Marketing Project Analyst - Customer Service Representative - Assistant Buyer - Sales Area Manager - Inventory Controller / Clerical - Inventory Team Leader - Senior Sales Staff
Listed skills include Training, Process Improvement, Project Management, Crm, and 46 others.