Svp, Marketing & Strategy / Chief Operating Officer
New York, Ny, Us
>> Innovative mission-driven B2B startup in learning, wellness, professional services/management consulting spaceDefined and led implementation of business vision and marketing strategy. Propelled org to 5x growth in revenue and employees. • Launched TEP global brand, developing buyer personas and user journeys to align marketing, sales and R&D efforts• Oversaw design and roll-out of global digital and social platforms, and ongoing optimization efforts, with a focus on driving engagement and conversions• Built out all marketing infrastructure/tools, including CRM db, automation platform, product mgmt processes, performance analytics & scorecards• Developed thought leadership and content strategy, increasing visibility and user engagement tenfold. Spearheaded co-branded partnership with the HBR that became focus of NYT article, “Why You Hate Work”, one of that year’s most downloaded• Built demand gen engine via multi-channel strategies, incl. SEM, Social, Email, events, DM• Launched online movement to introduce NYT bestseller, attaining over half a million in publicity value• Drove creation of new product offerings, defining market opportunity and business reqsAssumed increased operational responsibility in 2014, at CEO’s request, while maintaining all senior mktg leadership duties• Articulated and aligned annual org objectives with long term vision, partnering with dept heads to set goals for each function, creating a system to monitor KPIs• Partnered with Ops to complete massive overhaul of operations flow, resulting in greater scalability, increased efficiencies across dpts and implementation of new technologies and tools • Oversaw expansion of employee benefits and culture work, leading to recognitions incl. a 5.0 rating by Glassdoor, ranking in Fortune’s 2015 Best Places to Work – SMBs, and a 2015 Great Place to Work® award for Prof Svs