Armando Cortes Email & Phone Number

California, United States

- Advised company leadership on business process and business system enhancements.- Designed and developed business process improvement solutions.- Supported organizational evolution by collaborating with leadership on new initiatives.- Analyzed financial transactions and invoicing requirements to align internal practices with client expectations..

Berkeley, CA

- Developed, established, tracked, and reported on multiple key performance indicators related to program operations.- Analyzed historical data to forecast required inventory levels and labor needs.- Streamlined distribution processes to reduce equipment delivery time from two weeks to the same day.- Overhauled equipment merchandising to improve client.

Berkeley, CA

- Streamlined service billing procedures from a multi-day process to a fifteen minute process.- Implemented an electronic phone and visitor log that automatically calculated metrics.- Coordinated a varying set of projects and responsibilities for a team of students.- Spearheaded process improvements for the office facilities manager.- Facilitated multiple.

Emeryville, CA

- Bridged communications between technicians and clients. - Educated non-technical individuals on different technologies. - Improved Net Promoter Score by taking ownership of unsatisfied clients and resolving the situation.- Developed a sales and training document that resulted in improved sales across the entire team.- Trained new hires on customer.

San Francisco Bay Area

I help people get things done. It can be anything from helping them understand a computer program or application to picking up and delivering an item that they cannot.

Berkeley, CA

Seaside, CA

- Assumed inventory management duties while Inventory Manager was on leave including vehicle management and photography for online listings.- Negotiated deals that met the dealership’s and client’s needs.- Corresponded with clients regarding inquiries that were requested online or by phone.- Advised clients on all of the features and technology available.

Emeryville, CA

Salinas, California Area

Salinas, California Area

Salinas, California Area

Bachelor'S Degree, Business Administration, Information Systems Concentration

- Information Systems for Management - Building Business Applications - Managing Enterprise Networks - Managing Enterprise Data.

Certificate Program In Data Science, Data Science

- Introduction to Data Science - Introduction to Machine Learning Using Python *80% Complete

Certificate Program In Project Management, Project Management

- Project Management - Project Initiation: How to Launch Successful Projects - Project Execution and Control - Project Leadership and.

Professional Program In Data Analysis, Data Processing

Transfer, Business Administration And Management, General

General Education, Business Administration And Management, General

Activities and Societies: Associated Students of Hartnell College, Board of Trustees, Students in Free EnterpriseFocused on undergraduate.

High School, College/University Preparatory And Advanced High School/Secondary Diploma Program

Activities and Societies: Yearbook, Trojan Tribune, Gifted and Talented Education Club, Track and Field, Cross Country, Student.