Richard Cortez

Richard Cortez Email and Phone Number

Partner, Chief Commercial Officer @ Suryl, LLC
Irvine, CA, US
Richard Cortez's Location
Irvine, California, United States, United States
About Richard Cortez

Richard Cortez is a Partner, Chief Commercial Officer at Suryl, LLC. He possess expertise in it strategy, six sigma, solution selling, information technology, consulting and 45 more skills. Colleagues describe him as "Richard was my superior while at Citrix and was one of the reasons I chose the position. He has an equal focus on company and customer success and employee job satisfaction. He truly cares about his employees being happy in their roles and provides opportunities for advancement whenever possible. Richard is also highly focused on improving the company's practices and processes to reduce wasted effort and streamline issue resolution.", "Richard is one of the wisest and kindest leaders I have had the honor to work for. His operational and business acumen are very strong, and at the same time he has a capacity for empathy that makes him the type of leader people will follow blindly over a cliff. Richard is focused on results, and is also adept at business transformation - while simultaneously developing, challenging , and most of all supporting the leaders under him to be the best version of themselves. I can attest to this personally, and was lucky to have been led by him, where he was instrumental in taking my leadership skills and career to the next level. Overall, I would strongly recommend Richard - he will take any organization to the next level.", and "It’s not every day that you come across a great leader like Mr Cortez. I’ve had the pleasure of working alongside him for the last few years, and seen him build a strong leadership team across the Americas driving outstanding financial and operational results. He has a great ability to mobilise teams in a matrix environment, introduce governance while empowering people to deliver continuous improvement. He has an amazing ability to articulate at differing levels in no other way that I have seen in the work place, his communication skills are first class. Great asset to any business."

Richard Cortez's Current Company Details
Suryl, LLC

Suryl, Llc

View
Partner, Chief Commercial Officer
Irvine, CA, US
Website:
suryl.com
Employees:
31
Richard Cortez Work Experience Details
  • Suryl, Llc
    Partner, Chief Commercial Officer
    Suryl, Llc
    Irvine, Ca, Us
  • Suryl, Llc
    Operating Partner, Board Member
    Suryl, Llc Nov 2018 - Present
    Oklahoma City, Oklahoma, Us
  • Appceler8
    Operating Partner, Co-Founder
    Appceler8 Aug 2020 - Aug 2024
    Oklahoma City , Ok, Us
  • Rithum
    Senior Vice President, Global Operations
    Rithum May 2023 - Jun 2024
    Atlanta , Ga, Us
  • Citrix
    Managing Director, Managed Services, Innovation, Go-To-Market, Strategy & Programs
    Citrix Sep 2014 - Mar 2023
    Fort Lauderdale, Fl, Us
    • Services Leader for a 1500+ customer global portfolio including 498 of the Fortune 500• Recovered, transformed and returned to profitability a $55m/year Enterprise Services team• Led the transformation of a reactive, transactional team to become a proactive, consultative solutions team • Two-year rebuild of all services offerings, organization design, marketing, enablement and go-to-market strategy for a $1.2B division • Strategy, design, transition, and operations transforming the Technical relationship management team into Customer Success Services / Enterprise Support Services• Moved Sales entry points from technical operations to the executive level for all accounts• Implemented successful strategy improving NPS from 50 to 72
  • Citrix
    Senior Director, Enterprise Mobility, Worldwide Consulting And Education Services
    Citrix Aug 2013 - Apr 2014
    Fort Lauderdale, Fl, Us
    • Built the Worldwide Consulting and Education marketing and go-to-market strategy from the ground up for XenMobile; a mobility platform for securely managing mobile applications, data, and devices. • Awarded Gartner Magic Quadrant Leader and recognized as the most advanced mobility solution on the market (Gartner, Forrester, IDC)• XenMobile generated over $300M+ in net new pipeline the first year (top 3 revenue in the industry)• Led XenMobile services engineering and pioneered the introduction of SaaS remote consulting services offerings
  • Dell Technologies
    General Manager, Director Of Global Field Services
    Dell Technologies Jan 2002 - Jul 2013
    Round Rock, Texas, Us
    • As General Manager built a $255m+/year Global Field Services practice from the ground up in 5 years, onboarded 88 managers and over 2200 field services engineers globally• Credited as moving Dell Services up 8 spots to the leader for Managed Field Services in Gartner’s Magic Quadrant • Doubled the win rate for from 12 to 24% in the first year and maintained it for 3 years• Exceeded revenue, margin, NPS and SLA attainment plan for 16 quarters in a row• Built the Supplier Quadrant program that automatically balanced supplier size based on the attainment of quality and service level targets
  • Dell Technologies
    Director Of Infrastructure Program Recovery Team / Client Executive
    Dell Technologies Jan 2002 - Jan 2012
    Round Rock, Texas, Us
    • Outsourcing Day 1 - CIO, assumed responsibility of all customer IT operations on day 1 of a new ITO/BPO, on-premise to cloud migration programs• Global ITO account recovery executive brought in to resolve relationship, contractual SLA/CE challenges in global enterprise accounts• Established relationships with executive sponsors, built and executed operational delivery and management recovery plans on limited timelines• Grew multinational account revenue from $2m to $25m / annually within 2 years ($155m+ TCV)(-140% to 24%+ CM)• Exceeded revenue, margin, and SLA plan for 8 quarters in a row• Named “critical must retain resource” for the largest and most successful Dell outsourcing services agreement to date
  • Sgi
    Strategic Partnerships & Alliances Practice Lead
    Sgi Jan 1996 - Jun 2001
    Milpitas, Ca, Us
    • Member of 15 person team that built the SGI Global Professional Services division from $350k annual revenue to 315 employees and $350m+ annual revenue operating in 20 countries, in five years• Focused Partner Managers strictly on revenue generating or strategic relationships, and not on a single deal one-off marketing relationships• Managed financial services business intelligence/data warehousing, data mining, OLAP cube reporting projects

Richard Cortez Skills

It Strategy Six Sigma Solution Selling Information Technology Consulting Strategic Partnerships Sdlc Partner Management Pmo Sales Growth It Outsourcing Data Center Itil Software As A Service Resource Management Vendor Management Strategy Virtualization Project Portfolio Management Enterprise Architecture Program Management It Operations Professional Services Managed Services Business Process Cross Functional Team Leadership Disaster Recovery Customer Focused Enterprise Software Storage Business Intelligence Business Alliances Service Management Business Process Improvement Saas Management Project Management Outsourcing Pmp Field Service Pre Sales Service Delivery Software Project Management Cloud Computing System Deployment Solution Architecture Integration Crm It Management It Service Management

Richard Cortez Education Details

  • Ainm
    Ainm
    Business Administration And Management
  • Dell Emerging Leadership Program
    Dell Emerging Leadership Program
    Developing High Performance Organizations / International Executive Development Program
  • Microstrategy Analytics & Mobility
    Microstrategy Analytics & Mobility
    Gold Certification
  • Six Sigma Management Institute By Dr. Mikel J. Harry
    Six Sigma Management Institute By Dr. Mikel J. Harry
    Green Belt
  • Institute Of Project Management
    Institute Of Project Management
    Pmp
  • San José State University
    San José State University
    General

Frequently Asked Questions about Richard Cortez

What company does Richard Cortez work for?

Richard Cortez works for Suryl, Llc

What is Richard Cortez's role at the current company?

Richard Cortez's current role is Partner, Chief Commercial Officer.

What is Richard Cortez's email address?

Richard Cortez's email address is ri****@****rix.com

What is Richard Cortez's direct phone number?

Richard Cortez's direct phone number is +140883*****

What schools did Richard Cortez attend?

Richard Cortez attended Ainm, Dell Emerging Leadership Program, Microstrategy Analytics & Mobility, Six Sigma Management Institute By Dr. Mikel J. Harry, Institute Of Project Management, San José State University.

What skills is Richard Cortez known for?

Richard Cortez has skills like It Strategy, Six Sigma, Solution Selling, Information Technology, Consulting, Strategic Partnerships, Sdlc, Partner Management, Pmo, Sales Growth, It Outsourcing, Data Center.

Who are Richard Cortez's colleagues?

Richard Cortez's colleagues are Robert Peterson, Rose Atchley, Turner Thompson, James Eberhart, James Stoner, Desarea Mays, John Slebodnik.

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