Cortney Young Email and Phone Number

Oversee busy medical offices including rheumatology, orthopedics, spine surgery, and physiatry. Work hand in hand with physicians and hospital administration to create efficient office processes and deliver to staff members within offices. Handle inventory and ordering, staff and patient issues and resolution, staff time cards and PTO usage, and all other day to day operations. PATIENT ACCESS COORDINATOR2021-2022Obtain and report data for administration regarding workload and productivity, as well as audit and review employees for accuracy and efficiency. Train new processes to surrounding offices. OFFICE LEAD2019-2021Continuation of most managerial duties as former company merged with SouthwoodsObtain and report data for administration regarding workflows and productivity, as well as audit and review employees for accuracy and efficiency.

Front desk specialist including inputting patient information, scheduling appointments, paper chart management, checking patients in/out, and other front office workAuthorization specialist including obtaining authorizations for imaging procedures and interventional pain management procedures and medicationsOffice manager including all staffing: schedules, training, hiring, and disciplinary actions; bookkeeping, payroll, and other administrative functions