English 1 On-level and Pre-AP teacher. Overall teacher of the year for 21-22 🎉TIA Recognized Teacher for 21-22 school year, awarded in 22-23.

Engage the customer using soft skills while solving issues, providing solutions, and customer support over the phone. Use cross-functional company resources and tools to meet customer needs. Maintain a knowledgeable partnership with nearby retail locations and associates. Accountable for driving positive customer feedback survey results. Count and balance tills and registers before opening and close all registers at night.

Recruitment, induction and training of DOFIs (receptionists.) Appraisals and performance management of staff, including monthly meetings. Leading, monitoring, motivating and inspiring the team; providing guidance and support. Review of existing standards and procedures while implementing new best practices to ensure a seamless delivery of Front of House Services. Produce, manage and operate the reception rota, checking future planned absences, planning cover and ensuring overtime is provided… Show more Recruitment, induction and training of DOFIs (receptionists.) Appraisals and performance management of staff, including monthly meetings. Leading, monitoring, motivating and inspiring the team; providing guidance and support. Review of existing standards and procedures while implementing new best practices to ensure a seamless delivery of Front of House Services. Produce, manage and operate the reception rota, checking future planned absences, planning cover and ensuring overtime is provided when necessary. Show less