Corwin Tuggles Email & Phone Number

New York, NY, US

New York City Metropolitan Area

· Respond to end users through various channels (phone, self-service, chat, email)· Communicate directly with end users to answer questions· Resolve application support issues (case unlocks, resets, activity removal)· Triage, diagnose, and troubleshoot support requests· Perform root-cause analysis using remote support toolset· Update tickets with technical.

- Troubleshooting network and end user connectivity issues.- Responding to emergency on-site dispatches.- Installing Cat5/Cat6 cables.- Providing desktop and server support.- Resolving networking issues.- Supporting and installing VOIP phones. Responsibilities include:- Providing service and customer support during field visits or dispatches.- Managing.

Atlanta, Georgia, United States

Lvl2 Work in collaboration with the all IT teams and the SOS users to establish the requirements for building, deploying and maintain effective, reliable and secure end user device solutions. Design, test, deploy, and support a standardized desktop and laptop image consisting of the operating system and all supported applications Identify and organize.

Georgia, United States

Manages the onsite delivering of software services, installation and configuration for customer environments. The job solves various business systems, networking and applications problems for standard industry servers, specialized or complex clustered environments. Deliver reactive and proactive activities according to Service Level Agreement to ensure.