- Manage and maintain a ledger of over 300 cases.- Establish and develop ongoing positive relations with our clients.- Negotiate with insurers and other liable third parties to recover costs.- Investigate discrepancies, arguments, disputes, and liability claims.- Work closely with our legal team for all matters that proceed to litigation.

- Take calls and act as a first point of contact for new and returning clients.- Register and maintain clients records.-Managing and direct processing of client referrals to appropriate assessors and service providers.- Liaising and maintaining telephone contact with clients, assessors, service providers and healthcare professionals to coordinate both approvals and service delivery dates for clients.

- Act as lead coordinator and administrator for the newly implemented Leveled Literacy Intervention (LLI) Program.- Lead a team of 5 staff members with managing their own groups of students and keeping detailed records from each session- Performed one on one testing to identify the strengths of the program and which areas could be modified or improved.- Maintained regular correspondence with students and their parents in order manage appropriate expectations, concerns and individual… Show more - Act as lead coordinator and administrator for the newly implemented Leveled Literacy Intervention (LLI) Program.- Lead a team of 5 staff members with managing their own groups of students and keeping detailed records from each session- Performed one on one testing to identify the strengths of the program and which areas could be modified or improved.- Maintained regular correspondence with students and their parents in order manage appropriate expectations, concerns and individual progress. Show less

- Maintained the day to day updates and maintenance of the company website.- Edit supplier details and images to be more presentable for customers- Produce and edit product pamphlets and brochures for prospective buyers