It Technician
- Managed a local area network of 5+ servers and 130+ client devices, including installation and set-up of new server equipment.
- Installed new wireless access points, re-routed Ethernet cables, and performed weekly bandwidth tests to ensure Quality of Service.
- Handled call center requests with a 99.7% positive review score from clients, the highest of any employee at the company.
- Conducted on-site repairs of residents’ network connections.