Cory Bashaw Email & Phone Number

Brockport, NY

• Managed a local area network of 5+ servers and 130+ client devices, including installation and set-up of new server equipment.
• Installed new wireless access points, re-routed Ethernet cables, and performed weekly bandwidth tests to ensure Quality of Service.
• Handled call center requests with a 99.7% positive review score from clients, the highest of any employee at the company.
• Conducted on-site repairs of residents’ network connections.

Brockport, NY

• Processed sales and returns and handled both point of sale and cash transactions.
• Facilitated consumer credit card applications for company-branded cards.
• Adhered rigorously to on-the-job safety protocols.
• Scheduled and coordinated daily deliveries of hardware goods and bulk shipments.
• Achieved daily sales goals through targeted promotion of solutions to customers’ needs.

Hampton, VA

• Provided software and hardware support for Apple’s entire consumer product line (including iOS and OS X) in a call center environment.
• Maintained high professional attitude, diction, and tone, in accordance with Apple’s notoriously high standards for customer service.
• Performed in-house hardware repairs on Macintosh-based call center equipment.

No Degree Obtained, General Studies, Freshman

Pre-Requisite Courses and Exploration of Further Education.

High School Diploma (22 Credits), General Education, Senior Graduate

Activities and Societies: Art Club, Relay for Life, Special Olympics Buddy Program, Public Speaking Club, Debate Team.