As a visionary Director at Promising People, I skillfully blend cutting-edge technology with production expertise, rescuing those departments and the company from the brink of collapse. Simultaneously, I serve as a strategic advisor to the President of the company, ensuring a comprehensive approach to restructuring positions into a proper chain of command and creating a sustainable decision-making process.• Innovative Technology Strategy: Crafts tech roadmaps aligned with the company's vision, introducing AI, immersive environments, and more.• MVP Achievement: Successfully turned a stalled VR product into a thriving MVP, utilizing strategic pivots and streamlined processes for market success.• Streamlined Production: Reduces cycles and boosts quality by guiding cross-functional teams and implementing lean practices.• Empowering Team Leadership: Fosters collaboration and sets clear performance standards across diverse departments.• Seamless Technology Integration: Aligns VR tech with IT infrastructure, selecting software and hardware to optimize workflows.

Responsible for successfully planning, scheduling, overseeing, and executing eleven concurrent projects. Delivered full-cycle software implementation, consultation, user training, and custom development. Ensured project requirements were met for scope, schedule, and cost. Daily tasks included initial testing and diagnosis of technical aspects of implementation, including JIRA submission, Confluence documentation, and Quality Assurance testing.• Managed $2.4M in project milestones, ensuring success within budget and timeline.• Prioritized customer requirements with available resources, determining critical work paths for project success.• Leveraged Atlassian products (JIRA/Confluence) to coordinate with internal departments.• Restructured department by clarifying positional roles, organizational chain, and escalation procedures, enhancing operational efficiency.• Provided regular feedback to the team via 1:1 sessions, facilitating performance reviews and goal-setting for continuous improvement.

Demonstrated leadership by effectively managing a team of volunteers to provide critical Information & Planning support. Specialized in Planning and Situational Awareness in Eastern North Carolina, excelling in both steady-state and disaster scenarios. Translated national objectives into actionable steps, offering technical expertise and training to local communities. Proactively addressed information needs by constructing robust systems across all department facets. Expertly processed data into clear visualizations, enhancing stakeholder communication and decision-making. Orchestrated comprehensive state-wide disaster training, conducting assessments to ensure capabilities and allocating resources efficiently.

Plans, organizes, directs, and controls department activities in support of flying missions, ensuring that airfield management services provided complies with legal and regulatory requirements and meet customer needs. Assigns tasks, reviews work, and provides direction to staff. Advises and provides counsel to employees regarding policies, procedures, and directives of management. Represents Airfield Management/Base Operations with a variety of installation and functional area teams organizations. Executes the airfield portion of multiple safety programs. Serves as Shaw Air Force Base representative to the Sumter County Airport Executive Commission. Bridges community relations between military and local area to ensure seamless services throughout the southeast. Develops and manages purchasing and budget management instructions, policies, and procedures for four departments. Provides strategic support to high-level executives in business decisions centered on 42k annual flying hour mission, overcoming 66.7% manning shortfall and meeting 100% of deliverables on-time.

U.S. Air Force, Shaw AFB, SCApr 2017 to Aug 2017, Jan 2018 to Apr 2018, Jul 2018 to Sep 2018, Mar 2019 to CurrentDeveloped, implemented and executed Airfield Management Training Program in compliance with Air Force strategy. Ensured all expeditionary and skill upgrade requirements were met within specific time periods. Balanced learning styles, team dynamics and techniques to create positive culture of professional development and growth. Reviewed procedures and recommended changes to move department in strategic direction.• Established monthly proficiency training and testing to reinforce airfield criteria standards and Airfield Management processes.• Standardized evaluation and inspection reports for department. Created template forms for clear communication between the trainee, training team, and leadership. • Served as Task Certifier, ensuring all trainees meet qualification standard prior to completing skill upgrade training.• Realigned flight plan process cutting redundant coordination, saving 219 man-hours annually.

Established performance standards, operational procedures and work priorities for entire department. Served as syncing point for all alliances within airfield operations scope. Orchestrated subject matter experts from over 20 agencies to generate the mission and produce tangible results.• Supervised, planned, scheduled, organized and coordinated Airfield Management activities. Established work schedules and assigned appropriate duties as required. • Provided for the use and control of facilities, equipment, supplies and personnel allotted to Airfield Management. Requisitioned and accounted for equipment, supplies, and other assigned resources.• Reviewed, interpreted and enforced policies, instructions and technical directives pertaining to Airfield Management functions. Prepared operating directives and memorandums for Airfield Management activities.• Guided facility through 26.7% manning constraint. Innovated facility with new digital operation standard, allowing for complete mobile operation capability. Practice was highlighted by Air Combat Command as a “Best-Practice” and is influencing a new Air Force wide standard.• While deployed to a combat zone under hostile fire, demonstrated ability to lead with several new creative practices that moved a host nation closer in line with U.S. Air Force, Army, and NATO directives. Served as Point of Contact with five other countries’ military to sustain airfield operations in a contingency environment.• Demonstrated proficiency with managing and coordinating concurrent, significant and visible projects, including a $2M airfield lighting project, with zero mission degradation.

U.S. Air Force, various locations in the US and overseasMay 2013 to Jul 2016, Feb 2017 to Apr 2017, Apr 2018 to Jul 2018Performed various airfield checks and airfield inspections, reporting discrepancies to appropriate agencies to return airfield to operational status. Coordinated response to the airfield during emergencies or any other situation that affected flight safety. • Inspected and evaluated Airfield Management activities. Evaluated reports, administrative and statistical data files that impacted airfield operations.

Controlled and regulated en route and terminal air traffic. Initiated and issued ATC clearances, instructions, and advisories to ensure the safe, orderly, and expeditious flow of air traffic operating under instrument and visual flight rules. • Controlled en route and terminal air traffic by use of visual, radar, and non-radar means at the U.S. Air Force’s most complex airspace.