Lead Care Coordinator
Current
Brooklyn, New York, United States
Coordinated and facilitated seamless patient care as a dedicated care coordinator, ensuring effective communication and collaboration among healthcare professionals, patients, and their families to enhance overall healthcare outcomes.Managed front desk operations with exceptional hospitality and customer service skills, greeting and assisting patients and visitors, scheduling appointments, and addressing inquiries with professionalism and empathy.Streamlined administrative processes, optimizing patient registration, insurance verification, and data entry, resulting in increased efficiency and reduced wait times at the front desk.Demonstrated strong organizational abilities by maintaining accurate patient records, handling confidential information with the utmost discretion, and ensuring compliance with HIPAA and other regulatory guidelines.Identified patient needs and concerns proactively, providing necessary support and resources, and resolving issues promptly to improve patient satisfaction and foster a positive healthcare experience.