Cory Clarke Email & Phone Number

Somerville, Ma, Us

Somerville, Ma, Us

Worked in a fast-paced, high-volume environment with English and Spanish speakers. Demonstrated excellent communication skills with customers and fellow employees. Helped create a positive atmosphere where people enjoyed coming to work despite the challenges of working in the service industry during a global pandemic. Responsible for mixing, shaping, and griddling all English muffin doughs as well as making all other pastry and savory items from scratch.Responsible for morning bake off (pastries and cookies) and setting the customer display caseEvaluated potential baking candidates, created relevant training materials, and trained new bakers Assisted with creating daily prep lists, ordering ingredients, R&D, and updating recipesAppeared on WCVB Channel 5’s “Chronicle” teaching the host how to mix English muffin dough.

Somerville, Massachusetts, Us

Responsible for product quality across four locations. Traveled between stores building company culture, educating staff (English and Spanish speakers), and helping to resolve issues. Established strong staff relationships including two ongoing mentorships. Our donuts were voted Best of Boston in 2015 and 2017.Developed new flavors and set the flavor calendar across the year. Traveled to different stores to demonstrate how to execute the monthly specials to a high standard. Communicated allergen information to each store’s leadership. Worked with the Social Media Coordinator to promote new monthly flavors and weekend specials.Responsible for writing daily prep lists and forecasting sales to determine the number of donuts to make each day of the week. Responsible for ordering and receiving production ingredients and monitoring/calculating product costs. Planned daily shipments of donuts and glazes to each location.Trained production assistants to mix dough, roll and cut donuts, make all glazes and fillings, fry and glaze donuts, and to work quickly in a fast-paced environment. Helped set a positive tone and established a collaborative environment.Experience preparing products for various photo and video shoots. Interviewed for segments that appeared on “Chronicle” and “The Phantom Gourmet”. Demonstrated how to fry and glaze a Boston cream donut during a Facebook Live event.

Cambridge, Ma, Us

My first experience working at a bakery with multiple locations. I developed new pastry skills learning laminated doughs and entremets. I managed the Brookline back-of-house team through the busy holiday season before joining the staff at the new central production kitchen in Cambridge. There I learned to manage inventory and transportation logistics as most pastry items were made at the production kitchen and sent to the other store locations.

My first professional bakery experience. Sherman was a much-loved cafe in an up-and-coming neighborhood. I helped update, maintain, and introduce new recipes. My recipe for donut muffins was featured in The Nibble - the Somerville Art Council’s cookbook. I formalized baking and inventory procedures and interviewed, hired, and trained new bakers and prep cooks.

Responsible for the production, distribution, sales, and marketing of gourmet dessert sauces. Sold products at festivals, fairs, farmer’s markets, and artisan’s markets across New England.Created and brought four products to market: Milk Chocolate Lover’s Dessert Sauce, Dark Chocolate Lover’s Dessert Sauce, Salty Butterscotch Dessert Sauce, Peach Bourbon Dessert Sauce. Distributed these products to over 85 specialty food stores across the U.S. including Whole Foods Market and Savenor’s. Won the 2008 sofi® Gold award for Outstanding Dessert or Dessert Topping for the Salty Butterscotch Dessert Sauce Appeared in edible Boston, Boston Globe, Improper Bostonian, Stuff @ Night, Brookline TAB, Daily Candy, South End News, and Cape Cod Life

Used my engineering degree and experience coding in MATLAB to understand customer challenges and communicate solutions to users with a wide variety of coding experienceWrote, updated, and maintained printed and online documentation for a variety of engineering software packages. Worked with a team of developers and quality assurance engineers to create the Video & Image Processing Blockset documentation. Recruited by the head developer of the Digital Signal Processing Blockset team to join their team and wrote the “Getting Started with the DSP Blockset” documentation from scratch. Collaborated with a development team in the Czech Republic to maintain the Virtual Reality Toolbox documentation. Tracked customer reported issues, tasks, change requests, and resolutions in the company’s home-grown databaseLed the Documentation Usability Team - recruited technical writers to user test their writing, attended documentation usability tests to ensure they were performed appropriately, and championed task-focused writing methodologies

Master'S Of Science, Mechanical Engineering

Bachelor'S Of Science, Mechanical Engineering