• Perform high risk activities that includes transactions in the millions of dollars. • Writing reports explaining advantages and disadvantages to current policies. • Updating policy and methods to make quality enhancements to calls for clients.• Currently receiving multiple perfect scores in customer service surveys.• Exceeding highest levels of company’s organizational goals.

• Maintained between 7 to 8 customer calls an hour for 4 years.• Maintained customer appreciation surveys multiple points higher than the company’s required numbers.• Received multiple awards and bonuses for excellence in work including $11,000 for my biggest bonus.• Trained many co-workers on policies, trading, and all customer service needs.

• Opened and maintained accounts, loans, and all other banking business.• Gave financial advice on services and resources that would best serve people.• Maintained records and paperwork for the bank.• Public Notary.

• Commissioned sales of a half a million dollars of products in a year.• Leader or among the top three of all customer’s selling events.• Advised and taught people everything from tailoring to how to dress for success. • Opened credit cards and built client loyalty.

Provides customer service in a positive, engaging, and approachable manner. Analyzes and resolves the needs of the customer. Organizes stock and recovers merchandise. Constructs fixtures at the direction of management and assists in building maintenance. Performs all other duties necessary to maintain an effective and profitable store operation. Cashier experience. Responsible for securing building and valuables at the close of business operations.

Interacted, served, and educated customers during the course of job duties. Collected, scanned, sorted, inspected, and delivered official USPS mail. Handled and counted money under company’s procedures. Provided professional customer service in various environments. Answered questions, informed people on proper procedures, and made time sensitive deliveries. Inspected and drove company vehicles. Experience with various types of mail (first class, International, Delivery confirmation, Certified, Registered, etc.,), forwarding services, and terminology.

Duke of Buckingham, Fache, Cardinal's Guard