Cory Cooper Email & Phone Number

Atlanta, Ga, Us

Atlanta, Georgia, Us

Birmingham, Alabama, Us

Manage, direct, and train the company on the expected portfolio and industry service standards.• Write out and develop the LMS Maintenance Operations Manual consisting of 200+ detailed pages of policies and guideline protocols. Thus, implementing the foundation for the Maintenance Department to progressively increase performance standards with a unified and consistent agenda.• Create the LMS Capital Expenditure Request platform regarding Operational Capital Projects for appropriate contract submittals.• Create and maintain the Capital Projects / Maintenance Summary Tracker toprovide leadership a high-level status for the movement of company wide Budgeted and Unbudgeted capital projects. This also includes the tracking of all CCIP requirements for the portfolio.• Manage all Capital Projects as it relates to Operations and assist the Director ofConstruction on projects overlapping departments.• Create, train, and implement the LMS Preventative Maintenance Program sothat all associates were involved and accountable for the life preservation ofinvestor assets.• Lead maintenance teams in the timely execution and completion of preapprovedrenovation and capital projects within budgeted parameters.• Organize, coordinate, supervise and manage the overall maintenance programsincluding exterior property appearance, timely service request completion,quality and make-ready program, and cost-effective inventory control of theproperties.• Partner with Sr. VP, Director of Construction, Regional Managers andCommunity Managers on capital projects, renovation projects, life-safetymatters, etc. to select qualified vendors, create and submit Expenditure Requests, proceed to Contract, and monitor work through satisfactory completion.• Analyze financial reports to identify general ledger line items exceeding budget and work with community personnel on cost saving measures that will result in controllable expenses meeting monthly fiscal targets.

Atlanta, Georgia, Us

• Manage the service operations for 23 multifamily asset service teams, entailing 33 service members, covering more than 2800 affordable housing units.• Manage all federally required inspections and services for properties within affordable housing portfolio - REAC, DCA, PBRA, Home Flex.• Conduct monthly Service Audits to identify service and asset needs and implement solutions.• Inspect and maintain the physical asset condition of all properties and their UPCS/REAC readiness. • Develop all scopes of work for capital projects throughout portfolio.• Responsible for project budget as it relates to maintenance or capital improvements.• Obtain bids, develop scope, create contracts, research vendor performance and verify contractor insurance certificates to ensure they meet the requirements set forth by management.• Participate in preparation of capital budgets by thoroughly investigating all properties to identify capital replacement items and conduct Physical Needs Inspections annually • Prepare and train service teams for UPCS/REAC, DCA, PBRA inspections at all times.• Initiate practices and train teams on appropriate procedures where improvement is mandatory• Develop, organize, and introduce the companies Inspection Requirements Binder now required for all communities.• Complete a weekly capital / inspection / work order tracker for entire portfolio to thoroughly detail capital and operational progress and distribute to the CEO, President, Vice President, Regional Managers, and Asset Management.• Conduct physical site inspection and make recommendations for interior and exterior improvements.• Assist in the coordination and lead a comprehensive maintenance training program and maintain a monthly training calendar.

Greensboro, Nc, Us

• Direct the multi-site service operations for 1709 multifamily units.• Assist in the direction and supervision of a 2 extensive renovations totaling more than 40 mil.• Manage multiple vendors and contractors to insure our efficiency and quality expectations were met. Coordinate contract scopes to meet capital budgets• Work in coordination with Bell Construction Services Group to effectively diagnose issues for appropriate scopes of repair, while assisting in management of CSG approved renovation projects.• Develop appropriates scopes of work for CSG and awarded contractors, and oversee through the completion of contract. To include scheduling, supervision, contract negotiation, management, and finalized acceptance of said contracts.• Assist development and acquisition teams to insure all investor requirements are met. From asset due diligence all the way through from 60 day start up to capital completion.• Develop annual Operations contracts with vendors, anywhere from 6k to 450k, and insure the services performed meet the expectations of the contract by managing vendors with organized expectations. • Oversee the management of 19 service personnel effectively.• Ability to train service personnel and create structure and efficiency to meet asset expectationsexample - Acquired the Bell Flatirons with 480+ pending service requests, reduced service personnel from 24 to 14, and effectively increased production to achieve a 24 to 48 hour response time.• Developed and directed property based preventative maintenance programs per asset and implemented standards.

Atlanta, Georgia, Us

My responsibilities included:Management of Service Operations for a 982 unit multifamily community.Coordinate all capital expenditures, from evaluating the reconditioning needs of the asset and collecting appropriate bids, to handling emergency repairs for a 50 +year old neglected asset.Oversee and manage an extensive 11 million dollar renovation project including management of the general construction contractors necessary for the rehab.Manage multiple turn key vendors, general contractors, and daily operation vendors to maximize the quality and production performed at the level desired by our clients.Hire, supervise , direct, and train a staff of up to 16 maintenance personnel to raise their individual performance level through supporting motivation to meet the needs of the asset and company.To coordinate and complete all necessary preventative maintenance needs for the asset.Assist in the Due Diligence program for multiple properties to evaluate potential assets and help investors understand the maintenance needs to create appropriate budgets necessary for operations and possible rehabilitation scenarios.

Atlanta, Us

• Management of properties from construction, through lease ups, to sales.• Development of annual service budgets, and ongoing financial supervision of salaries and expenses, to bring numbers in below the line.• Assist in asset acquisitions regionally and nationally. Completing the due diligence, property analysis, and takeovers.• Representative for national account corporate meetings.• Succeed in the completion of a 90% work order ratio, while conducting and maintaining proper preventative maintenance needs.• Implement successful operating procedures for multiple assets to increase value for client.• Work directly beneath the Regional Service Directors and there Rover teams to assist multiple properties that were in need.

Business Management

Leadership Training

Education record