· Oversee internal territory representative · Communicate daily with new and existing customers· On-site visits to facilities· Interact daily with product manufactures· Perform and gather measurements for new equipment · Provide knowledge on jib cranes, free standing crane systems, monorails, workstation cranes, below the hook devices, single and double girder cranes, and hoists.· Gather steel and new equipment pricing · Prepare cost spreadsheets and final quotations · Receive and process purchase orders· Place all orders for newly sold systems· Quality control over paint, welding, measurements, and final assembly· Schedule freight, installation and start-up with vendors and customers· Follow up with customer to ensure satisfaction· Finalize job summary upon completion

· Oversee all service technicians and office personal · Scheduling and dispatching technicians· Handle all customer relations· Ensure invoicing was completed timely· Analyze job cost and profit · Implemented new safety and procedural processes

· Review and analyze service reports· Find proper repair parts and obtain pricing · Prepare repair quotes for customers· Communicate directly with customers regarding quote related questions

· Interact with customers daily· Troubleshooting and repair both electrical and mechanical· Advanced knowledge of VFD’s· Proficient in 230/3/60 and 460/3/60 systems· Installation and startup of new equipment · Manage inventory of a fully stocked service truck· Complete and submit service reports timely