Cory Lightner Email & Phone Number

Windsor, Co, Us

Cheyenne, Wyoming, United States

- Hardware maintenance, including installation, repair, and monitoring of servers and networking equipment.- Skilled in network management, troubleshooting connectivity issues and ensuring optimal performance and security.- Experienced in server administration, handling configuration, monitoring, and maintenance tasks.- Knowledgeable in environmental monitoring, ensuring optimal conditions to prevent equipment overheating.- Capable of implementing and enforcing security protocols to safeguard data and prevent unauthorized access.

Loveland, Colorado, United States

• Supporting customers through troubleshooting inquiries across a broad spectrum of products and supporting triage on behalf of customers.• Listening to customers and using technical expertise, creativity, and intellectual curiosity to meet their needs.• Provide informed support across multiple channels including web requests, phone, follow-up service tickets, etc.• Close teamwork and interaction with Field Service, Operations, Sales, and Service Supply Chain organizations.• Aptitude for acquiring skills in technical troubleshooting and an eagerness to learn and take on new challenges.

Loveland, Colorado, United States

• Maintained water quality instruments for flow and analysis for people all over the world. • Provided visual and dimensional problem-solving support to find and fix issues withinstruments. Made customer contact and generating estimates and reports when problem was found. • Worked independently while also working with others. Ordered parts and kept track of inventory.• Performed complex circuit board repairs that may include soldering, wiring, replacement of inoperative electrical and/or mechanical parts• Helped support a teamwork-oriented culture to ensure that all service to customer- or company-owned equipment is completed correctly according to specification, efficiently, and on time.

Berthoud, Colorado, United States

• Completed both on premises and off-site installations of network cable. • Assisted clients with setting up wi-fi and network systems. • Collaborated with a team to complete complex jobs for clients for 100% on time delivery. • Performed troubleshooting and repair of existing line problems. • Worked closely with clients to ensure their desires were met for their home and business.

Chesapeake, Virginia, United States

• Connected with 100+ customers per day, building brand loyalty by providing exceptional support with wayfinding, product information, and purchase processing• Navigated a fast-paced work environment, successfully managing multiple customers simultaneously to deliver an outstanding guest experience• Responsible for maintaining product supplies and fulfilling supply deadlines 100% of the time