Black-box testing of advanced network analysis software (Viavi's Observer product family), on a Scrum team. QA team lead mentoring peers and assisting in test planning, documentation, and execution and. Lab technician responsibilities include setting up networking equipment, diagnosing and repairing servers, documentation of lab, and assisting engineers using lab equipment. Contributed new automated tests to senior engineer's test frameworks, written around Selenium and CodedUI using C#. Other projects in Python.

Provided responsive support to network engineers requiring assistance configuring our products, understanding output, and triaging reported issues before reporting to development. Additional responsibilities included black-box testing for Observer product line (and other, now defunct products), internal IT support, and lab administration.