Cory Sylvester Email & Phone Number

New York, Ny, Us

Current responsibilities include but are not limited to:- Collaborating with our CEO to develop and implement our overall strategic vision.- Establishing policies and procedures to operationalize the strategic vision that we have set forth.- Setting actionable goals for performance and growth helping to implement organization-wide goal setting, performance management, and annual planning- Overseeing daily operations and employee productivity ensuring team members thrive and we are performing in-line with our strategic objectives- Effectively recruiting, onboarding, training, managing, and retaining employees across the organization- Tirelessly iterating and refining our custom built CRM and ERP system (Salesforce) to drive operational efficiency and increase client satisfaction- Analyzing internal operations and identifying areas of process enhancement, then bringing change as needed- Directly overseeing all sales, marketing, product design and development functions, as well as assisting the CEO with HR, accounting, and other areas as needed.- Pursuing new business development and new market expansion.- Monitoring performance with tracking and establishing corrective measures as needed- Preparing detailed reports and using data insights to inform strategy and operational efficiency.- Maintaining and building trusted relationships with key clients, industry partners, and vendors.- Managing special projects such as costume design for TV, film and stage, as well as uniforms for corporate accounts.

New York, Ny, Us

- Oversaw the successful rebranding effort to update our aesthetic and move MAB up-market.- Developed and launched two new key categories: custom denim and womenswear.- Successfully negotiated our first acquisition: Kozinn + Sons. This deal would drive $1M in incremental revenue in year one and serve as a model for future growth.

New York, Ny, Us

- In 2014 we made the difficult decision to leave the joint venture we had established for production and start our own workshop to bring our bespoke (main) offering entirely in-house. This took our CEO to Shenzhen for the better part of 2014 and I was deputized with operational control of areas of the business.- My first challenge was to grow our capacity for handling alterations. Rather than hiring more tailors in house that we were unsure we’d need next season given the cyclical nature of our business I established a relationship with a third party. This has enabledus the ability to not only better serve our clients but do so at lower cost. - In November of 2015 I led our expansion to the UAE by partnering with key influencer clients to penetrate ADIA, the UAE's national investment company. In our first two-day trunk show we took in over $100k in revenue and prior to the pandemic would continue to host semi-annual events in both Abu Dhabi and Dubai.- Launched our uniforms business which in 2021 which today responsible for approximately 10% of our total revenue and is steadily growing.- On the HR front, I successfully recruited a Head of Patternmaking in Sept. 2015- During this time, under my management we achieved same store sales growth in NYC of over 20% from the year before and 12% overall (2X prior year).

New York, Ny, Us

- Having pioneered a new sales operations model, whereby the Sales Associate would now lead the client through the entire process it was now time to hire and train.- Re-trained or replaced current staff to fit the mold of the new sales service model.- Successfully recruited, trained, and mentored new sales hires. One of whom would eventually become the studio's General Manager.

New York, Ny, Us

Shortly after I began as an Asst. Stylist, I realized there was a better way of working. At the time, Sales and service were separate roles. It was clear to me that this would not scale, nor would we be able to retain top talent if we had to pay two people to do what I believe should have been one. As such, I pioneered the effort to combine sales and service thereby reducing the need for extraneous positions and reducing our overhead.On the marketing front, I launched our Instagram account which I oversee to this day. We currently have over 13,000 (organic) followers.

New York, Ny, Us

- First one to show up, last one to leave.

Chicago, Illinois, Us

After graduating college I made my way to Chicago to train as an actor at the legendary Second City Theater. I was not only fortunate enough to have been accepted into its conservatory program, but to also have been offered a job on the theater's staff. Having been afforded the opportunity to both work and study, I was completely immersed in the culture of the theater and spent nearly every waking hour in its legendary confines performing for guests both on and off stage. Despite all of the wonderful memories the highlight of my experience was certainly the theater's 50th anniversary event. It was then I had the pleasure of hosting many of our VIP guests and meeting some of our most notable alumni but I don't want to name drop. (OK - Steve Carrell and Stephen Colbert were awesome!)

Bachelor Of Arts (B.A.), Communications

Bachelor Of Arts (B.A.), Athletic Administration