Cory R. Email & Phone Number

Lakewood, Ca, Us

Los Angeles, Ca, Us

• Creates and co-developed go-live run books and operational launch plans that identified key dependencies, risks, and mitigation strategies for major major product milestones and launches such as League of Legends and Teamfight Tactic's launch in both new and existing regions under Riot's publishing and infrastructure.• Works with cross-discipline game development teams (both evergreen and titles in R&D) and their respective leadership verticals to ensure operational requirements are met in preparation for integration into production and standards are acknowledged and adhered to.• One of the primary stakeholders and subject matter experts for assisting in developing and launching Riot’s centralized RCA process and broader studio adoption of Change Enablement and Problem Management processes.• Worked closely with both League of Legends and Legend of Runeterra’s SRE and Release Management teams, providing release management support as needed (including shipping patches 3.19, 4.00 and 4.09) and working with DevCon to troubleshoot iOS and Android mobile submission issues.• Subject matter expert and process owner for central code/change freezes at Riot. This included working with product leadership across different IP’s to mitigate risk and protect major milestones and events such as Worlds 2023, Arcane's launch, and more.• Primary individual responsible for live service and incident reviews, escalations, and following up on the entire incident management life-cycle post-incident across all Riot's game portfolio.• Work with team leadership to help grow both technical and production skill sets with junior and mid-level producers across the team and level up their proficiency in the craft.

Glendale, Ca, Us

Here at DreamWorks, it is the responsibility of my team to build, maintain and write the software that supports the colossal technological innovation effort that produces and support the live operations that create million-dollar franchises. • The lead engineer responsible for project guidance, development, and studio adoption of the numerous facets that constitute DreamWorks' self-service API-based platform-as-a-service known as Tesseract. Tesseract has since been awarded numerous Technical Achievement Awards and has directly reduced studio costs and outages while increasing platform stability.• Functioned in a supervisor capacity and was a liaison between upper-management and adjacent engineer teams with primary responsibilities surrounding: producing, development communication, project planning, road map creation, scrum master, sprint planning, interviewing, and engineering development.• Managed, oversaw, and triaged live studio platform outages as it relates to movies and television shows in production. Responsible for on-call resource management, outage scheduling, upper management status updates, and root cause analysis transparency.• Facilitated and ingested concerns regarding the platform, outages and requests on behalf of numerous studio production engineering teams. • Worked with senior developer advocates to strengthen and fortify relationships and build confidence in the platform.• Worked directly with technical product and project managers to consistently re-prioritize, improve, and streamline development practices and ensure operations are running efficiently.• Served as a primary point of contact and engaged directly with numerous production departments and animation pipeline engineering teams to facilitate new movie and show setup, tech freezes, production platform releases, and more.

Grey, Inc. is a FinTech startup that is focused on providing alternative P2P payment alternatives to both intangible and point-of-sale vendors. While a short term contract, the project facilitated a strong business core that will without-a-doubt disrupt the payment processing industry. Throughout my time here, I:• Worked closely with and guided junior developers on the refactor initiate of the company's core crypt-currency network.• Implemented, refactored and standardized a technology-wide structured logging standard for both new and existing services.• Evaluated, recommended and implemented efficient CI/CD process changes to existing GitLab deployment pipelines.• Worked closely with management in scoping, drafting and planning out upcoming development work by developer velocity, capacity and experience.

When you generally have less than 3-5 seconds to capture someones attention on an e-Commerce platform, time is literally money (or the lack thereof). The Game Supply featured one of the largest online inventories for the world's most beloved and online gaming titles. Because of this, and the diversity of our audience, it was vital to ensure proper UI/UX practices in an attempt to streamline the ease-of-checkout process; as conversion is king. In doing so, I was able to take away key aspects of what it means to build meaningful and user-friendly experiences. Most importantly, however, was the realization that this does not always have to mean external "customers".Utilizing this knowledge, I was directly responsible for assisting the company with its expansion into other online genres and titles. This was a rather large undertaking, and throughout the process, it was my responsibility to:• Lead the development on our proprietary e-Commerce platform that served an audience of over 30,000 daily unique visitors.• Aggressively focus on UI/UX improvements that directly contributed to a sales conversion increase of ~20%.• Build, integrate and supported the platform's e-Commerce and support effort into various third-party platforms (such as Zendesk).

Long Beach, California, Us

Given the rather niche'd industry of Certificate of Insurance (COI) auditing, it was our primary responsible to monitor, asses and analyze risk as it relates to individual customer account SLA's. In doing so, it was often true that individual accounts had different reporting and tracking needs, and as a development team -- we had to support these customization. During my capacity here, I:• Refactored the company's proprietary user-facing web application away from PHP utilizing full-stack Javascript technologies (Express, Node, Postgres).• Assisted in the overhaul of our report-generation aesthetics, which included both functional and efficiency improvements.• Focused heavily on improving the on-boarding process of new-clients as it relates to the system's UI/UX functionality. Solicited and iterated on client recommendations while effectively raising user satisfaction with the platform by roughly 25%.

Tustin, Ca, Us

Bachelor Of Science (B.S.), Management Information Systems, Application Development

Master'S Of Science (M.S.), Management Information Systems, Business Intelligence

Bachelor Of Science - Bs, Computer Science