Driven and hard working individual, that can adapt to any environment and excel in the tasks assigned. I can be relied upon to lead the team or follow orders with great attention. My previous experiences and hobbies give me a broader perspective on a company's systems. I assess the processes used and will always find more efficient work flows by thinking outside the box, I enjoy bringing new ideas to the table. I thrive under pressure and will keep my composure, keeping team morale high and targets met.Whether it's face to face, over the phone or email I can problem solve on the move. Being able to diffuse situations and mediate with clients are some of my best skills.
-
Senior Customer Care And Operations AdministratorOssila Apr 2024 - PresentSheffield, England, United Kingdom- Manage order processing and delivery to ensure customer satisfaction- Liaise between customers, vendors, and carriers to optimize logistics.- Resolve customer inquiries, complaints, and requests. - Ensure vendor compliance with delivery timelines and quality standards. - Monitor inventory levels and maintain accurate transaction records. - Lead shipping operations, including scheduling pickups and managing documentation -
Customer Care And Operations AdministratorOssila Feb 2022 - Apr 2024Sheffield, England, United Kingdom- Processed and delivered orders efficiently - Coordinated logistics with vendors and carriers - Handled customer inquiries and ensured order accuracy - Tracked shipments and maintained inventory records - Supported with scheduling pickups and deliveries -
Team Leader/Sales AssistantTesco Apr 2019 - Feb 2022Sheffield, England, United Kingdom- Provide exceptional customer service to shoppers- Assist customers with product inquiries and recommendations- Maintain a clean and well-stocked store environment - Supervise and support a team of sales assistants- Ensure excellent customer service from the team - Oversee store operations, including inventory and product displays -
BartenderSheffield Students' Union Jul 2016 - Mar 2019Sheffield, United Kingdom- Mixing beverages using an extensive range of ingredients including liquor, bitters, soda, water, sugar and fruits- Taking beverage orders from customers or wait staff and serving drinks as requested, paying extreme attention to detail- Satisfying patron requests in a timely manner- Assessing customer preferences and making drink recommendations- Providing a positive and friendly guest experience by interacting with patrons- Handling money for drinks served… Show more - Mixing beverages using an extensive range of ingredients including liquor, bitters, soda, water, sugar and fruits- Taking beverage orders from customers or wait staff and serving drinks as requested, paying extreme attention to detail- Satisfying patron requests in a timely manner- Assessing customer preferences and making drink recommendations- Providing a positive and friendly guest experience by interacting with patrons- Handling money for drinks served and providing change as needed- Checking identification to verify legal age requirements for all customers- Balancing cash receipts- Keeping a well-stocked bar with an adequate supply of liquor, beer, wine, mixers, ice, napkins, straws, glassware, and other accessories- Cleaning the bar, tables, chairs, and work area to maintain a sanitary environment Organising the bar area to streamline drink preparation and inventory- Complying with all food and beverage regulations- Limiting customer problems by restricting alcohol intake and attempting to curtail inappropriate behaviour Show less -
Team Leader/CleanerCinderella Support Services Jul 2015 - Jan 2016Sheffield, United Kingdom- Responsible for ten workers, organising and planning every day to meet deadlines- Promoted to Team Leader- Responsible for the monitoring of my teams work to ensure the quality of work meets Cinderella standards and specification- Assisted the scheduler where required with planning of works- Ensured that work is completed to schedule and specification- Ensured my team is working effectively and productively, reviewing performance in conjunction with the… Show more - Responsible for ten workers, organising and planning every day to meet deadlines- Promoted to Team Leader- Responsible for the monitoring of my teams work to ensure the quality of work meets Cinderella standards and specification- Assisted the scheduler where required with planning of works- Ensured that work is completed to schedule and specification- Ensured my team is working effectively and productively, reviewing performance in conjunction with the Operations Manager.- Checked that employees are working safely, and actioned safety issues that arose- Followed the company safety rules, and the safety rules provided by the customer, and supervised my team and ensured that they are following safety rules and working safely- Abided by and enforced the company health and safety policy- Followed safe working instructions (for example method statements)- Wrote and reviewed risk assessments and method statements for Contract Cleaning with support as required from the health and safety manager / General Manager- Ensured all equipment is in good working order and my team has the necessary equipment required- Ensured that any defect equipment is repaired promptly to minimise downtime. Show less -
Maintenance AssistantTherco-Serck™ Aug 2013 - Aug 2014Sheffield, United Kingdom- Daily maintenance safety checks on every machine in the workshop, maintaining workflow efficiency- PAT testing on Construction grade and office grade equipment- Assisting to repair the large millers, borers and lathes- General tool and power tool repairs- Successfully passed PAT competence training- Responsible for the maintenance inside and outside of building, executing duties as changing, fixing and checking out lights and fans, patching and painting walls-… Show more - Daily maintenance safety checks on every machine in the workshop, maintaining workflow efficiency- PAT testing on Construction grade and office grade equipment- Assisting to repair the large millers, borers and lathes- General tool and power tool repairs- Successfully passed PAT competence training- Responsible for the maintenance inside and outside of building, executing duties as changing, fixing and checking out lights and fans, patching and painting walls- Coolant bacteria testing and management- Shop floor refurbishment and painting- Aided the supervisor with everyday projects to better the facility- Attended, coordinated and executed tasks regarding to request sheets- Identified and made recommendations for building improvement Show less
Cory Russell Education Details
-
Bachelor’S Degree -
Computing Access To He -
12 Gcses
Frequently Asked Questions about Cory Russell
What company does Cory Russell work for?
Cory Russell works for Ossila
What is Cory Russell's role at the current company?
Cory Russell's current role is Customer Care and Logistics.
What schools did Cory Russell attend?
Cory Russell attended Sheffield Hallam University, The Sheffield College, Silverdale School.
Not the Cory Russell you were looking for?
-
1curtislumber.com
-
1hotmail.com
-
2provincialaerospace.com, palaerospace.com
-
3hotmail.com, otn.ca, ontariohealth.ca
-
Cory Russell
Customer Engagement Strategist @ Hard Rock International | Bba In MarketingCincinnati, Oh
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial