Senior Director, Digital Product Development
Current
Jul 2023 - Present
AeroLeads people directory · profile
Cory Bennett Email & Phone Number
Content Strategy | Customer Experience | Digital Transformation | Product Development | Marketing Technology
at
Sallie Mae
2 work emails found
@att.com
2 phones found area 314
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Content Strategy | Customer Experience | Digital Transformation | Product Development | Marketing Technology
Location
St Louis, Missouri, United States
Who is Cory Bennett? Overview
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Quick answer
Cory Bennett is listed as Content Strategy | Customer Experience | Digital Transformation | Product Development | Marketing Technology at Sallie Mae, based in St Louis, Missouri, United States. AeroLeads shows a work email signal at att.com, phone signal with area code 314, and a matched LinkedIn profile for Cory Bennett.
Cory Bennett previously worked as Senior Director, Digital Product Development at Sallie Mae and Director – Content and Experience Strategy at At&T. Cory Bennett studied at 2021 At&T Management Development Program.
Company email context
Email format at Sallie Mae
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{first}.{last}@att.com
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Profile bio
About Cory Bennett
➥ I am a resourceful, multi-faceted, and creative professional with a deep content strategy background, a history of optimizing and scaling content development operations, and a talent for building teams and aligning them around common goals. I have over 12 years of experience providing CX content strategy, vision, and leadership for the world's largest telecommunications company; producing engaging, story-driven content to deliver a seamless customer experience; positioning my company as an authoritative thought leader in its industry; and carefully shaping the processes and policies that sustain an efficient, productive, and highly competitive organization.➥ I am a supportive team leader with a strong ability to take charge of projects, train and empower others, and motivate those around me to do their best work. I believe a leader’s primary duty is to cultivate, professionally develop, and grow confidence in their team. I have the ability, expertise, and coaching skills to drive my team to success.➥ I have the communication skills to clearly articulate my vision, persuade people to take action, and get the ball rolling in the right direction. Whether I’m sending out emails, communicating with a team member, presenting to a crowd, or anything in between; I communicate quickly, accurately, and effectively.➥ I believe that people function best when their leadership strikes a careful balance between hands-on management and laisser-faire oversight. I think people should be given room to work creatively, make mistakes, and build on the knowledge gained from their efforts. After 20 years in business, I have learned to perfect that delicate balance between autonomy and accountability.☛ Key Skills ☚ ✦ Strategic Planning & Execution✦ Content Strategy & Development✦ Journey Mapping/Optimization✦ Customer Experience Strategies✦ Story-Driven Communications✦ Team Leadership & Development✦ Analytical Problem Solver✦ Cross-Functional Collaboration ✦ Relationship Management✦ Project Lifecycle Management✦ Personalization Strategies✦ Digital Transformation ✦ Qualitative Research ✦ Data-Driven Decision Making ✦ Business Process Optimization✦ AI Prompt Engineering
Listed skills include Troubleshooting, Tcp/Ip, Routers, Lan Wan, and 103 others.
Current workplace
Cory Bennett's current company
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14 roles
Cory Bennett work experience
A career timeline built from the work history available for this profile.
Director – Content And Experience Strategy
AT&T is the world’s largest telecommunications company by revenue and the third largest provider of mobile telephone services in the US.⌨ Learn more about our services at: www.att.com As Director of Content and Experience Strategy, I am accountable for leading a 15-member team of Content Strategists and Experience Strategists to develop CX strategy, drive.
Jul 2022 - Sep 2023
Associate Director - Cx Content Strategy And Analysis
AT&T is the world’s largest telecommunications company by revenue and the third largest provider of mobile telephone services in the US.⌨ Learn more about our services at: www.att.com As Associate Director of CX Content Strategy, I am accountable for leading a 15-member team of Content Strategists and Content Analysts to design the content vision and.
Jul 2020 - Jul 2022
Associate Director - Content Engineering
As Associate Director of Content Engineering, I was tasked with managing and optimizing all aspects of content engineering, personalization, strategy, and analysis activities. To carry out my mandate, I led a team of 20 direct reports to define a 3-5-year future state, create a culture of innovation, and position AT&T as a thought leader in the content.
Jul 2019 - Jul 2020
Associate Director – Content And Editorial
As Associate Director of Content and Editorial, I was responsible for managing a team of 20-26 UX Content Writers, Content Strategists, and Editors to develop compelling, thought leadership content.Some of my additional accomplishments include:➥ Consolidated the B2B and B2C content teams to ensure greater alignment in brand guidelines and content.
Nov 2017 - Jul 2019
Associate Director User Experience
As Associate Director of User Experience, I was accountable for leading a team of 20+ direct reports (including Content Strategists, UX Content Writers, Editors, and third-party agencies) to develop an integrated content strategy, model, and roadmap across the following channels: for mobile, tablet, desktop, email, chatbots, conversational UI, SMS, and.
Jul 2014 - Nov 2017
Technical Director - Site Optimization Content
As Technical Director of Site Optimization Content, I was responsible for leading a team of UX Content Writers and Content Strategists to direct the content ideation, development, and activation process across the sales, services, and support user journey.Some of my key contributions include:➥ Developed a training and onboarding repository/wiki for the.
May 2013 - Jul 2014
Technical Director - Services And Support Content
I was promoted to Technical Director of Services and Support Content in 2012, where I built and mentored a highly qualified team of 7 UX Content Writers and Editors to develop self-service and support content for the myAT&T application.Some of my key contributions include:➥ Established KPIs to measure content quality and throughput, including: reduction of.
May 2012 - May 2013
Lead Content Writer
I was progressed to Lead Content Writer in 2011 where I led a team of 10 third-party vendor UX Content Writers to define the content strategy for the redesign of the AT&T Services and Support website, mobile and desktop apps.Some of my key contributions include:➥ Defined our agile development and lean content design processes, improving efficiency, and.
Jan 2011 - May 2012
Content Writer
As a Content Writer for our Creative Experience Team, I wrote content for the myAT&T mobile application and att.com self-service website.Some of my key contributions include:➥ Developed content responsible for an increase in paperless bill acquisitions, auto-payment signups, device and plan upgrades, and customer authentication success.➥ Defined content.
Jan 2009 - Dec 2010
Content Writer/Implementation Specialist
In the combined role of Content Writer and Implementation Specialist, I was responsible for writing and publishing content for the att.com/support desktop experience.Some of my responsibilities included:➥ Researching business and technical requirements, user flows, analytics and user feedback to develop helpful support content.➥ Using content management.
Nov 2007 - Jan 2009
Senior Analyst
Sbc
I was progressed to the role of Senior Analyst at SBC/AT&T in 2005. I led a small team of contractors who developed content and design requirements for sbc.com digital projects.Some of my responsibilities included:➥ Providing oversight of content projects for SBC/AT&T Internet and intranet sites.➥ Project managing quick-to-market projects (Rapid.
Aug 2005 - Nov 2007
Analyst
Sbc
I was progressed to the role of Analyst at SBC in 2004. In this role I provided project management and oversight for medium and large-scale digital projects for sbc.com.Some of my responsibilities included:➥ Translating project strategy directives into successful tactical plans to execute on-time deliverables.➥ Project planning and development, quality.
Jan 2004 - Aug 2005
Associate Analyst
Sbc
As an Associate Analyst with SBC, I provided project management and oversight for small scale digital projects for sbc.com. Some of my responsibilities included:➥ Project planning and development, quality control, and final review of project milestones and deliverables.➥ Collaborating with project teams to define scope, timelines, resources, and.
Jun 2002 - Jan 2004
2 education records
Cory Bennett education
Education record
2021 At&T Management Development Program
Bsba (Cum Laude), Management Information Systems
Saint Louis University
FAQ
Frequently asked questions about Cory Bennett
Quick answers generated from the profile data available on this page.
What company does Cory Bennett work for?
Cory Bennett works for Sallie Mae.
What is Cory Bennett's role at Sallie Mae?
Cory Bennett is listed as Content Strategy | Customer Experience | Digital Transformation | Product Development | Marketing Technology at Sallie Mae.
What is Cory Bennett's email address?
AeroLeads has found 2 work email signals at @att.com for Cory Bennett at Sallie Mae.
What is Cory Bennett's phone number?
AeroLeads has found 2 phone signal(s) with area code 314 for Cory Bennett at Sallie Mae.
Where is Cory Bennett based?
Cory Bennett is based in St Louis, Missouri, United States while working with Sallie Mae.
What companies has Cory Bennett worked for?
Cory Bennett has worked for Sallie Mae, At&T, and Sbc.
How can I contact Cory Bennett?
You can use AeroLeads to view verified contact signals for Cory Bennett at Sallie Mae, including work email, phone, and LinkedIn data when available.
What schools did Cory Bennett attend?
Cory Bennett studied at 2021 At&T Management Development Program.
What skills is Cory Bennett known for?
Cory Bennett is listed with skills including Troubleshooting, Tcp/Ip, Routers, Lan Wan, Network Design, T1, Wan, and Telephony.
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