Cory Caldwell Email & Phone Number

Orlando, Fl, Us

Florida, United States

- Managed high-volume operations: Evaluated and processed approximately 7,000 passengers daily. Effectively coordinated resources, optimized workflows, and ensured a seamless operational flow.- Developed a thorough training process for agency software, and created reusable summary report templates reducing department-wide project time by 400 labor hours per month, saving approximately $235,000/year. - Built a comprehensive reference guide (for officer use) detailing step-by-step process checkpoints, increasing capture of critical information by 40%, resulting in increased revenue. - Manage interdependencies between teams, external agencies, and vendors to ensure efficient processing practices, resulting in improved interagency relations.- Utilize negotiation and persuasion skills in a multicultural environment to address challenges, de-escalate conflict, and discover mutually beneficial solutions to all parties involved.

- Directed multidisciplinary teams of 9-11 employees in defining program strategies, developing goals, and executing end-to-end project solutions. Lead daily operations of project teams; successfully planned, managed, implemented and delivered project solutions to meet organizational goals and quality standards. - Leveraged management expertise to proactively analyze data, distill it into actionable insights, and drive action. Monitored project sprint plans, guiding clients toward desired outcomes and ensuring revisions when necessary.- Evaluated proposals to assess project feasibility and prepared detailed operational reports & project progress reports.- Developed training plans for cross-functional teams and cross-trained each individual to ensure T-shaped skills to maximize team utility and collaboration. - Created & managed project charters emphasizing risk reduction and efficient asset utilization. Adapted & integrated tools and process improvements into established workflows to increase efficiency. - Managed resource projection and reconciliation. Evaluated and analyzed project results and created summary reports to capture project efficiency, shortfalls, and value creation. - Monitored team workload and adjusted schedules for balance to maximize team performance, reduce stress and ensure safe & timely project completion. - Led sprint retrospectives, promoting continuous progress, improving work quality, and recognizing team strengths.- Provided mentorship and career guidance, evaluating team members' readiness for promotions and fostering continuous professional development.- Consulted with department heads, supervisors, vendors, and other stakeholders as needed to solicit cross-functional team cooperation, manage changes to project scope, and deliver mutually beneficial outcomes.

Bachelor Of Business Administration - Bba, Business Administration, Management And Operations

Education record

Education record