Cory Christian Email and Phone Number
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With over two decades of leadership experience in aviation and logistics, I am passionate about driving operational excellence, enhancing guest experiences, and fostering high-performing teams. My career has spanned roles of increasing responsibility, managing complex airport operations, leading cross-functional teams, and delivering measurable improvements across safety, efficiency, and guest satisfaction.As a Regional Manager of Airport Operations at Breeze Airways, I lead ground operations at over 35 locations nationwide. My role centers on driving strategic initiatives that fuel the growth of a rapidly expanding airline, from planning and launching new locations to enhancing operational efficiency and elevating the guest experience. My key accomplishments include driving initiatives to improve on-time performance by streamlining station processes, optimizing baggage handling to reduce delays, and transitioning guest service operations in-house at key strategic locations. These efforts enhanced service quality, operational efficiency, and overall guest satisfaction.Previously, I held leadership roles at Alaska Airlines and G2 Secure Staff, where I built a strong foundation in team leadership, operational strategy, and customer service. At Alaska Airlines, I managed multi-state operations across 14 airport and air freight locations, leading teams to achieve consistently high levels of operational performance. I partnered closely with union representatives to maintain positive labor relations, ensuring that operational goals were aligned with union agreements and fostering a collaborative work environment. Additionally, I negotiated and secured key business partnerships, driving contracts valued at over $20 million. I ensured these agreements adhered to safety standards, regulatory requirements, and operational best practices, which helped maintain high-quality performance and long-term success.My leadership philosophy centers on collaboration, adaptability, and innovation. Whether managing teams of 50 or 300, I focus on empowering individuals, building trust, and aligning efforts to deliver exceptional outcomes. From championing LEAN process improvements to designing employee training models adopted across the organization, I am committed to creating lasting value for teams, customers, and stakeholders.Let’s connect if you share a passion for transforming operations and delivering world-class service in aviation or beyond!📧Cory.Christian@icloud.com📱(907) 978-7480
Breeze Airways™
View- Website:
- flybreeze.com
- Employees:
- 1227
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Breeze Airways™Atlanta, Ga, Us -
Regional Manager - Airport OperationsBreeze Airways™ May 2022 - PresentSalt Lake City, Utah, UsI lead airport ground operations at over 35 locations across the United States. My role involves shaping the strategic vision for our stations, maintaining strong relationships with business stakeholders, and supporting the growth of a rapidly expanding airline, all while upholding consistent operational standards across our network. I oversee a team of high-performing airport leaders, collaborating to deliver exceptional operational performance.Operational Excellence• Spearheaded continuous improvement initiatives across all airport touchpoints to enhance performance, focusing on on-time flight departures, optimizing baggage handling, increasing ancillary revenue collection, and achieving top-tier Net Promoter Scores (NPS) for guest satisfaction.• Provided crucial guidance for the successful planning and launch of 40+ new airport locations. This included selecting business partners, coordinating startup activities with airport authorities, and aligning all teams for seamless openings.Guest Experience• Worked closely with airport leaders to elevate guest satisfaction across all airport environments. This strategic focus led to an 85% year-over-year operational improvement from 2023 to 2024, with baggage performance consistently ranking among the industry's best.• Directed the initiative to bring guest service operations in-house at three high-volume locations, successfully integrating 60+ new team members. This resulted in improved service quality and operational efficiency. Developed hiring criteria, work rules, and guidelines, and assembled motivated leadership teams to drive results and foster engagement.Operational Performance• Implemented an aircraft heavy cleaning program to help extend the lifespan of aircraft interiors and maintain high cleanliness standards for guests and crew. Collaborated cross-divisionally and with multiple business partners to schedule cleanings, and rigorously evaluated each outcome to ensure it met company standards. -
General ManagerG2 Secure Staff Nov 2021 - May 2022Irving, Texas, UsI was hired to develop and execute the operational strategy for a team of 50+ employees and frontline leaders delivering customer-facing services for multiple airline partners. In this role, I ensured that staff were fully trained, properly scheduled, and that our operations consistently met service level agreement (SLA) standards and exceeded customer expectations. I also worked proactively with airline and business partner leaders to address customer concerns, and regularly assessed performance to ensure we delivered a seamless and efficient service. -
Airport Operations ConsultantG2 Secure Staff Jul 2021 - Nov 2021Irving, Texas, UsI was recruited on a contract basis to provide operational guidance and procedural recommendations for an airline partnership. Leveraging my extensive background in airline operations, I successfully implemented process adjustments and best practices that led to measurable improvements in operational performance.Additionally, I provided leadership coaching and developed strategies to help the team proactively anticipate the airline partner's needs, consistently working to exceed their expected service levels. -
Warehouse Team Supervisor (Area Manager)Stitch Fix Oct 2020 - Jul 2021San Francisco, Ca, UsI planned and delivered daily operational forecasts to support warehouse financial and performance metrics, while strategically positioning and coaching team members to maximize department output and overall building throughput. I provided leadership to a team of over 125 associates in a 1 million square-foot facility, maintaining strong partnerships with staffing agencies to ensure smooth operations.• Championed a site-wide immersion program for new associates, ensuring they gained a comprehensive understanding of the company’s culture, values, performance expectations, and the critical role communication plays in business success.• Led a high-visibility LEAN workshop that identified over-production in key processes, implemented multiple 5S improvements, and generated over $250k in savings by eliminating both realized and unrealized process waste. -
Regional Manager - Airport OperationsAlaska Airlines May 2012 - Feb 2020Seattle, Washington, UsDirected multi-state operations, revenue generation, and product management across 14 airport and air freight locations within the United States. Crafted and sustained a successful business strategy with a core focus on employee engagement, operational excellence, and delivering top-tier customer experiences.•Successfully established strategic business partnerships aligned with stakeholder requirements, negotiating and maintaining multiple high-value contracts exceeding $20M through innovative partnership development.•Implemented key initiatives and KPIs to foster new partner collaborations, while also designing training, protocols, and procurement strategies to ensure personnel safety, regulatory compliance, and brand standards. Skillfully managed stakeholder communications and relationships to maximize partnership effectiveness.•Developed a highly effective safety program training model adopted by over 300 frontline employees, which introduced updated protocols and key industry KPIs, resulting in industry-leading service delivery and exceptional customer satisfaction. -
Manager - Airport OperationsAlaska Airlines Sep 2005 - May 2012Seattle, Washington, UsDirected airport station operations with focus on safety and compliance, operational performance and end-user experience. Provided leadership and gained industry knowledge through strategic planning to achieve best-in-class performance. Also held this position in Dallas, Texas and Chicago, Illinois. -
Supervisor - Airport OperationsAlaska Airlines Sep 2002 - Sep 2005Seattle, Washington, Us
Cory Christian Skills
Cory Christian Education Details
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Pacific Lutheran UniversityManagement And Operations
Frequently Asked Questions about Cory Christian
What company does Cory Christian work for?
Cory Christian works for Breeze Airways™
What is Cory Christian's role at the current company?
Cory Christian's current role is Senior Airline Operations Leader | Expert in Strategic Growth, Efficiency, Quality, and Guest Satisfaction.
What is Cory Christian's email address?
Cory Christian's email address is co****@****air.com
What is Cory Christian's direct phone number?
Cory Christian's direct phone number is +197257*****
What schools did Cory Christian attend?
Cory Christian attended Pacific Lutheran University.
What skills is Cory Christian known for?
Cory Christian has skills like Airlines, Airports, Operations Management, Aviation, Management, Flights, Team Leadership, Airline Management, Aircraft, Customer Service, Commercial Aviation, Airport Management.
Who are Cory Christian's colleagues?
Cory Christian's colleagues are Kyler Clements, Jade Davis, Travel Opportunities, Karimar Figueroa, Rashpal Costello, James Pohl, Chipo Chidziva.
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