It Manager
CurrentInfrastructure Management: Managed and maintained workstations and servers, optimizing performance and security through regular monitoring and updates. System Upgrades: Installed and configured critical updates to servers and workstations, ensuring alignment with industry standards and best practices. Technical Support & Training: Provided comprehensive support and customized training to office and production floor staff, enhancing productivity and technical proficiency. ERP Administration: Administered Plex ERP system, implementing enhancements and troubleshooting issues for seamless business operations. Vendor Collaboration: Built relationships with vendors to fulfill IT needs, negotiated contracts, and implemented cost-effective solutions that aligned with organizational goals. Procurement & Asset Management: Oversaw the purchase and management of IT-related parts and software, evaluating needs, and implementing strategies to meet organizational objectives.