Cory Devlin Email & Phone Number

Lombard, Il, Us

Chicago, Illinois, Us

4/2012 – Current Trustwave Inc., Product Line Manager / Renewal Account Manager Chicago ILTrustwave is a leading cybersecurity and managed security services provider focused on threat detection and response.Responsibilities include:- Quoting, negotiating & processing maintenance & software license renewals for Trustwave customers across the country both direct and through Channel. - Managing a pool and pipeline of 300 - 500 pending renewals at all times throughout the year. - Pro-actively contacting customers 90 days prior to renewal to ensure correct point of contact, accurate scoping, and pricing for next term.- Maintaining active list of renewals using Excel and Salesforce.- Generate reports to Sales Leaders documenting quarterly & annual goals. - Uncovering potential sales opportunities, upsell and cross-sell Trustwave products and solutions.- Training Account Managers and new hires on renewal process, quoting and order processing. - Maintaining Customer and Channel relationships. - 2014, 2015 & 2020 reached annual sales quota / awarded Presidents Club Award.

Milwaukee, Wi, Us

Senior Customer SupportResponsibilities include:- Phone Support for BIRDVIEW’s entire client base including Agents, Teams and Offices- Troubleshoot software issues over the phone and e-mail, on average 30 inbound calls and 50 e-mails daily not including weekend Support. - Document and issue trouble Tickets to senior level IT team- Configuring e-mail accounts for existing clients- Assist with Domain transfers, updating DNS, securing MX records for new and existing clients- Training of new Agents, Teams and Offices- Handle daily Online training classes for existing clients covering all aspects of BIRDVIEW’s software back office tools. - Assist with training of new BIRDVIEW sales reps both on the sales and technical side. ---------------------------------------------------------------------------------------------------------3/2007 – 10/2010 / Employee of BIRDVIEW TechnologiesBIRDVIEW Technologies (Real Estate Software provider)Inside Sales: Responsible for Online presentations consulting Real Estate Agents, Brokers and Offices on BIRDVIEW's products & services. Job responsibilities include: Sales, cold calling, e-mail marketing, building sales pipeline, new sales order entry, post sales consulting, training and support.Other responsibilities while with BIRDVIEW include: - Manage team of 5 -10 appointment setters on prospecting new Real Estate Offices.- Tracking, importing and distribution of prospecting leads for appointment setters.- Writing and developing prospecting scripts. - Recruiting and training Inside and Outside Sales team members- Tracking and reporting all online demonstrations scheduled by appointment setters along with executed appointments & sales for to maintain sales ratios for future sales projections.

Milwaukee, Wi, Us

Lombard Currently responsible for providing Online presentations and consulting Real Estate Agents, Brokers and Offices on BIRDVIEW's products & services. Job responsibilities include: Sales, cold calling, e-mail marketing, building sales pipeline, new sales order entry, post sales consulting, training and support. Other responsibilities while with BIRDVIEW include: - Manage team of appointment setters on prospecting new Real Estate Offices. - Tracking, importing and distribution of prospecting leads for appointment setters. - Writing and developing prospecting scripts. - Recruiting and training Inside and Outside Sales team members - Tracking and reporting all Online demonstrations scheduled by appointment setters along with executed appointments & sales for to maintain sales ratios for future sales projections.

Milwaukee, Wi, Us

Senior Customer SupportResponsibilities include:- Phone Support for BIRDVIEW’s entire client base including Agents, Teams and Offices- Troubleshoot software issues over the phone and e-mail, on average 30 inbound calls and 50 e-mails daily not including weekend Support. - Document and issue trouble Tickets to senior level IT team- Configuring e-mail accounts for existing clients- Assist with Domain transfers, updating DNS, securing MX records for new and existing clients- Training of new Agents, Teams and Offices- Handle daily Online training classes for existing clients covering all aspects of BIRDVIEW’s software back office tools. - Assist with training of new BIRDVIEW sales reps both on the sales and technical side.

Milwaukee, Wi, Us

Marketing and consulting firm based in Chicago was contracted by BIRDVIEW Technologies to build an Inside Sales team to sell BIRDVIEW's products & services to Real Estate Agents. - In three years, by 2007 Halsted Partners Inside Sales team had reached #1 in sales for BIRDVIEW, out producing all other Outside Sales teams. Currently, Inside Sales team is still the top producing team for BIRDVIEW 2007 - 2010. - Sales and marketing plans and materials developed by Halsted Partners have been implemented for all other BIRDVIEW sales teams, including: - Training material - Prospecting scripts - Sales presentations - Marketing strategies, -Lead tracking documentation

Recruiting using database, referrals, Job boards and direct source. - Interview and screen candidates, reference checks, background checks etc. - Directly work with clients over phone, email and through Vendor Management Systems. - Work with sales staff on job orders estimating bill rates and pay. - Provide sales leads for sales staff. - Set up candidates for interviews with clients. - Negotiate pay rates, bill rates with candidates and clients Recruiting: NT, Novell, Administrators, Engineers, Unix Administrators, Database Administrators, Programmers, Developers, Graphic Designers, E-Commerce, Web Developers, Business Analysts,Client Server, Mainframe, AS/400, Supervisors, Team leads and Project Managers, Architects etc. Nurses, Clinical Data Coordinators, Clinical Research Professionals, SAS programmers, Statisticians, Medical Reviewers, Analytical Scientists, Validation Analysts etc.

Experience supervising and training new recruiters with little experience in the field.- Recruit for a sales staff of 7 finding IT professionals for contract, contract to hire and permanent positions. - Recruit using database, the Internet, referrals and direct source. - Interview and screen candidates. - Directly work with clients when sales representative is unavailable. - Work with staff on job orders estimating bill rates and pay. - Provide sales leads for sales staff. - Set up candidates for interviews face to face and phone. - Handle all paperwork involved in new hires, contract or permanent - Negotiate pay rates, bill rates and permanent salaries with candidates and clients. - Recruited and placed candidates nation wide, contract and permanent. - Work with VP of sales and company owners developing recruiting strategy - Attended AIRS seminar 2000 Have experience recruiting: PC Technicians, Help Desk level's I-III, Network Technicians, NT, Novell, Administrators, Engineers, Unix Administrators, Database Administrators, Programmers, Developers, Graphic Designers, E Commerce, Web Developers, Business Analysts, Client Server, Mainframe, AS/400, Supervisors, Team leads and Project Managers.

Richfield, Minnesota, Us

Started at Best Buy working in the warehouse. - Loaded and unloaded trucks. - Stocked floor with Merchandise. Best Buy Continued: Promoted to Loss Prevention PSC. Downers Grove, Carol Stream Service Center - Monitored cameras in store and inventory, monitored employees for theft and arrested any person shoplifting. - Assisted LP supervisor with inventory of trucks, all merchandise entering and leaving the store and warehouse - Customer service for shoppers entering the store and also handled issues of customer complaint and issues of customer injury and safety. Best Buy Continued: Promoted to Loss prevention Supervisor. Country Side - Supervised LP staff of four, trained new employees handled all paperwork of theft and injury incidents. - Responsible for inventory with warehouse manger and assisted police with any incidents of theft or forgery.

Music, Undergraduate Studies

Education record