Cory Dunn Email & Phone Number

Greater Orlando

Miamisburg, Oh

Miamisburg, Ohio, United States

• Managed heavy calendar, handled meeting set up and conference calls with clients to provide professional demonstration of our product. • Effectively managed clients, leads, and prospects through self-developed Excel spreadsheets with formulas and functions.• Drove new business development and client acquisition through coldcalling, lead generation and exceptional service.• Acquired new business and drove revenue streams by providingcutting-edge services to clients.• Negotiated contracts, closed agreements and supported sales team in newproduct launches.• Created customer service email scripts used across the company to interact with customers

Sebring, Fl

• Directed all aspects of operations, including human resources, marketing, budgeting, utilization review, cost control, continuous quality improvement, member/community relations, and risk management/safety.• Advised managers on organizational policy matters and recommended needed changes• Managed all contract negotiations, compensation and payroll, training and development, and management coaching.• Hired, trained, managed, and motivated a team of 40 employees.• Generated $1.4 million in revenue through membership dues, personal training, child care, pro shop, juice bar, and membership sales.• Turned a profit in the first operating year, following a $250,000 deficit from previous management.• Won 2018 Best Health and Fitness Center in Highlands County, against 14 competing fitness centers.• Ranked in the top 10% Gold's Gym's in the nation during the first operating year based on customer reviews and NPS Score.

Sebring, Fl

• Led a sales team of 4 employees, adding 2,400 new memberships to theclub in 2017, an increase of 35% from the previous year.• Added $57,000 in recurring monthly draft in the first operating year, a 50%increase from the previous year.• Led the team in selling $71,000 in Paid in Full Memberships, $27,000 soldpersonally, an increase of 178% from the previous year.• Led the team in selling $55,000 in down payments, $22,000 soldpersonally, an increase of 92% from the previous year.• Maintained an average closing percentage of 90%, selling over 1,000memberships throughout the year.• Developed an Excel master log spreadsheet to track and monitor weeklysales from the team.• Responsible for calling prospects, setting appointments, and generatingleads on a daily basis.

Rossford, Ohio, United States

• Prepared a master sports calendar that includes conference and non-conference games/events• Planned, designed, and produced events; e.g. Student Appreciation Night and 1966 Alumni Recognition Event• Collaborated with community relations in the preparation of press releases and the arrangement of media coverage for athletic events• Confirmed Official’s contracts• Attended all athletic conference meetings and sporting events• In charge of NBC boys basketball all-league voting conference• Developing marketing & promotions for all home sporting events

Bowling Green State University

• Assist in overall facility and equipment risk management evaluations of the Student Recreation Center (SRC), a four level 185,000 square foot campus recreation facility• Supervise, mentor, manage and provide leadership to the SRC facilities student staff consisting of a total 34 Customer Service Associates and 29 Floor Attendants • Maintain overall appearance and multi-level layout of free weight, selectorized and cardio fitness areas• Assist in membership services and welcome desk procedures• Assist with intramurals and the operation of all events hosted at the SRC• Assist with large special events including (300-1,000 visitors): 5k’s, swim meets, MAC championships, school groups, and other large scale rental groups• Assist with Wellness Connection initiatives through multiple overnight and late night events a semester• Monitor and respond to risk management and challenging issues utilizing effective conflict resolution• First responder to all emergencies, accidents, and incidents• Ensure all facility, department and program policies and procedures are being maintained at all times• Overseeing the Recreational Center building, duties, and staff• Implementing SRC rules and regulation to members and SRC staff• Training SRC staff on SRC rules and regulations• Evaluating SRC staff and ensuring all duties are carried out

Bowling Green State University

• Accurately sell membership passes and program registrations• Operate various computer applications including experience with RecTrac• Maintaining excellent customer service by responding to inquiries and documenting actions• Greet and validate passes for entry via swiping I.D. cards• Enforce all policies and procedures of the Welcome Desk area to facilitate efficient operation• Show familiarity with the location of all alarms, AEDs, and fire extinguishers near work area (Welcome Desk) and know how to operate them• Enforce regulations regarding use of equipment and facilities• Perform sales transactions accurately (cash handling)• Reconcile shift sales revenues• Knowledge of the locker rental process and court reservation process• Demonstrate effective written and verbal communication• Distribute rental equipment upon request• Inspect sports equipment periodically• Maintain and log lost and found items• Resolve staff and/or patron conflict• Preparing daily sale summaries utilizing Microsoft Excel

Urbana, Ohio

• Creating and developing a Strategic Marketing Plan for all athletic events• Creating and updating Emergency Action Plans• Reviewing vendor contract proposals for all team uniforms by analyzing the strengths and weaknesses of each contract proposal based on the quality of the product and amount of stipend allotted to the University• Acquiring corporate sponsorships• Organizing fundraising for the Athletic Booster• Reviewing the Great Midwest Conference and Mountain East Conference Member Directory and comparing the enrollment, distance of each school, number of sports offered, tuition rate, staff size, number of facilities, and championships offered for each University with Urbana University Athletics• Developing marketing & promotions for all home sporting events• Evaluating event management checklists

• Working with a team of individuals to successfully complete every sporting event• Working in a very fast-paced environment during every game and being prepared for anything• Executing in-game promotions during athletic events• Choosing and assembling a playlist suitable for each sporting event and running music during the event

Bachelor’S Degree, Sport Management

Activities and Societies: Sport Management Alliance, Fan Experience Volunteer, Student Appreciation Tailgate/Night, 1966 Alumni.

Bachelor’S Degree, Sport Management