Cory Dunn Email and Phone Number
With over 6 years of experience in management and 8 years in customer service, I know what it’s like to work towards making everyone's life easier and leading in professional manner. I have led small and large teams ranging from 4 to 40 people and understand the complexities in keeping a fine balance between employees’ needs and requirements, business goals, and their well-being and aspirations. I have a strong passion for helping others and driving business success. Some of my best work and accomplishments were achieved as Executive Director at Gold's Gym. After developing my own effective business plan to salvage a failing business, I was given the opportunity to implement and overturn the losses while creating a cohesive team structured for the company's success. In my first year as Executive Director, I was able to turn the company around, profiting after previous management's $250,000 deficit. In that same year, our Gym was named 2018 Best Health and Fitness Center in Highlands County, with competition from 14 other facilities. On top of this, my team and I finished the year ranked in the top 10% of Gold's Gym's in the nation based on customer reviews and NPS scores.My specialties include Microsoft Office; operations management; Human Resources; payroll processing; administration; strategic planning; revenue modeling & forecasting; accounting familiarity; sales; contract negotiations; account management; marketing; scheduling; organization; problem solving; and invoices.When I am not being a workaholic, I love cheering on my Boston Celtics, growing my portfolio through investing, traveling to foreign countries, and spoiling my fur baby Husky, Nyco. If you think I may be a good fit for your company, let's chat! Please email me at dunn.cory172@gmail.com.
Youfit Gyms
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General ManagerYoufit Gyms Dec 2021 - PresentGreater Orlando -
Telephonic Account ExecutiveLexisnexis Feb 2020 - Feb 2021Miamisburg, Oh -
Telephonic Account ExecutiveLexisnexis Feb 2020 - Feb 2021Miamisburg, Ohio, United States• Managed heavy calendar, handled meeting set up and conference calls with clients to provide professional demonstration of our product. • Effectively managed clients, leads, and prospects through self-developed Excel spreadsheets with formulas and functions.• Drove new business development and client acquisition through coldcalling, lead generation and exceptional service.• Acquired new business and drove revenue streams by providingcutting-edge services to clients.• Negotiated contracts, closed agreements and supported sales team in newproduct launches.• Created customer service email scripts used across the company to interact with customers -
Executive DirectorGold'S Gym Jan 2018 - Dec 2019Sebring, Fl• Directed all aspects of operations, including human resources, marketing, budgeting, utilization review, cost control, continuous quality improvement, member/community relations, and risk management/safety.• Advised managers on organizational policy matters and recommended needed changes• Managed all contract negotiations, compensation and payroll, training and development, and management coaching.• Hired, trained, managed, and motivated a team of 40 employees.• Generated $1.4 million in revenue through membership dues, personal training, child care, pro shop, juice bar, and membership sales.• Turned a profit in the first operating year, following a $250,000 deficit from previous management.• Won 2018 Best Health and Fitness Center in Highlands County, against 14 competing fitness centers.• Ranked in the top 10% Gold's Gym's in the nation during the first operating year based on customer reviews and NPS Score. -
Membership Sales ManagerGold'S Gym Nov 2016 - Jan 2018Sebring, Fl• Led a sales team of 4 employees, adding 2,400 new memberships to theclub in 2017, an increase of 35% from the previous year.• Added $57,000 in recurring monthly draft in the first operating year, a 50%increase from the previous year.• Led the team in selling $71,000 in Paid in Full Memberships, $27,000 soldpersonally, an increase of 178% from the previous year.• Led the team in selling $55,000 in down payments, $22,000 soldpersonally, an increase of 92% from the previous year.• Maintained an average closing percentage of 90%, selling over 1,000memberships throughout the year.• Developed an Excel master log spreadsheet to track and monitor weeklysales from the team.• Responsible for calling prospects, setting appointments, and generatingleads on a daily basis. -
Assistant Athletic Director InternRossford High School Jan 2016 - May 2016Rossford, Ohio, United States• Prepared a master sports calendar that includes conference and non-conference games/events• Planned, designed, and produced events; e.g. Student Appreciation Night and 1966 Alumni Recognition Event• Collaborated with community relations in the preparation of press releases and the arrangement of media coverage for athletic events• Confirmed Official’s contracts• Attended all athletic conference meetings and sporting events• In charge of NBC boys basketball all-league voting conference• Developing marketing & promotions for all home sporting events -
Center ManagerBowling Green State University Student Recreation Center Jan 2014 - May 2016Bowling Green State University• Assist in overall facility and equipment risk management evaluations of the Student Recreation Center (SRC), a four level 185,000 square foot campus recreation facility• Supervise, mentor, manage and provide leadership to the SRC facilities student staff consisting of a total 34 Customer Service Associates and 29 Floor Attendants • Maintain overall appearance and multi-level layout of free weight, selectorized and cardio fitness areas• Assist in membership services and welcome desk procedures• Assist with intramurals and the operation of all events hosted at the SRC• Assist with large special events including (300-1,000 visitors): 5k’s, swim meets, MAC championships, school groups, and other large scale rental groups• Assist with Wellness Connection initiatives through multiple overnight and late night events a semester• Monitor and respond to risk management and challenging issues utilizing effective conflict resolution• First responder to all emergencies, accidents, and incidents• Ensure all facility, department and program policies and procedures are being maintained at all times• Overseeing the Recreational Center building, duties, and staff• Implementing SRC rules and regulation to members and SRC staff• Training SRC staff on SRC rules and regulations• Evaluating SRC staff and ensuring all duties are carried out -
Customer Service AssociateBowling Green State University Student Recreation Center Jan 2014 - May 2016Bowling Green State University• Accurately sell membership passes and program registrations• Operate various computer applications including experience with RecTrac• Maintaining excellent customer service by responding to inquiries and documenting actions• Greet and validate passes for entry via swiping I.D. cards• Enforce all policies and procedures of the Welcome Desk area to facilitate efficient operation• Show familiarity with the location of all alarms, AEDs, and fire extinguishers near work area (Welcome Desk) and know how to operate them• Enforce regulations regarding use of equipment and facilities• Perform sales transactions accurately (cash handling)• Reconcile shift sales revenues• Knowledge of the locker rental process and court reservation process• Demonstrate effective written and verbal communication• Distribute rental equipment upon request• Inspect sports equipment periodically• Maintain and log lost and found items• Resolve staff and/or patron conflict• Preparing daily sale summaries utilizing Microsoft Excel -
Assistant Athletic Director InternUrbana University May 2015 - Aug 2015Urbana, Ohio• Creating and developing a Strategic Marketing Plan for all athletic events• Creating and updating Emergency Action Plans• Reviewing vendor contract proposals for all team uniforms by analyzing the strengths and weaknesses of each contract proposal based on the quality of the product and amount of stipend allotted to the University• Acquiring corporate sponsorships• Organizing fundraising for the Athletic Booster• Reviewing the Great Midwest Conference and Mountain East Conference Member Directory and comparing the enrollment, distance of each school, number of sports offered, tuition rate, staff size, number of facilities, and championships offered for each University with Urbana University Athletics• Developing marketing & promotions for all home sporting events• Evaluating event management checklists -
Marketing And Promotions AssistantBgsu Athletic Department Nov 2014 - May 2015• Working with a team of individuals to successfully complete every sporting event• Working in a very fast-paced environment during every game and being prepared for anything• Executing in-game promotions during athletic events• Choosing and assembling a playlist suitable for each sporting event and running music during the event
Cory Dunn Education Details
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Sport Management -
Sport Management
Frequently Asked Questions about Cory Dunn
What company does Cory Dunn work for?
Cory Dunn works for Youfit Gyms
What is Cory Dunn's role at the current company?
Cory Dunn's current role is General Manager @ YouFit Gyms | Focused on empowering individuals to achieve personal success.
What schools did Cory Dunn attend?
Cory Dunn attended Bowling Green State University, Bowling Green State University.
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