Cory Wagner Email & Phone Number

Wappingers Falls, Ny

Newtown, Pa

Designed and developed user interfaces and software applications for a variety of products. Communicated with customers to prioritize and focus development efforts in the optimal manner to achieve most valued requirements. Directed cross-functional teams to enable effective execution of product commercialization and subsequent product management. Navigated projects through the software-development lifecycle, including analysis, and prioritization of risks and opportunities. Interfaced with customers to understand their processes, needs, and concerns. Assisted the sales team on customer visits to discuss current products, the defined roadmap, and possibilities for future features, functionality, and products.

Waltham, Ma

Led efforts to define the user-experience and architectural strategy for Mainpring’s next generation (V6) product platformDesigned and oversaw development of iNeedIt Web, a self-service portal that allows hospital staff to quickly, easily request equipment, supplies, and services from multiple supporting departments (e.g., Biomedical Engineering, Clinical Equipment Services, Facilities Management, Environmental Services, etc.)Re-designed the user interface and underlying functionality of Mainspring’s existing environment of care rounding tool based on customer feedback, thereby dramatically improving the application’s aesthetics, usability, flexibility, and overall utilityRe-imagined Mainspring’s application design strategy with the Service Performance Management Command Center (SPMCC), a consistent, consolidated user interface with advanced visualization components for enumerating, tracking, analyzing, and managing both ad hoc requests and scheduled work across multiple departments, services, and user groups within the enterpriseCollaborate daily with Mainspring’s offshore development team in India to explain and refine requirements, answer questions, review progress, validate deliverables, and provide feedbackCollaborate with Mainspring’s Sales, Client Services, and Support teams to understand the specific processes, challenges, and needs of our end users, existing clients, and prospective customers alike so I can translate their business needs into innovative UI designs and detailed functional requirements

Charlotte, North Carolina Area

Cory led Awarepoint’s efforts to define the company’s software vision, develop its product roadmap, and design key features and functionality of its tracking and workflow-orchestration applications.

Welwyn Garden City, Hertfordshire, Uk

Cory led Awarepoint's efforts to develop the European market for the company's products by educating facilities on RTLS-enabled automatic tracking and workflow-orchestration in healthcare. He also supported Awarepoint's European partners by assisting them with sales presentations, product demonstrations, proposal preparation, product training, and configuration recommendations. Cory assumed this role in 2011, when Awarepoint acquired PCTS and its UK subsidiary.

Welwyn Garden City, Hertfordshire, Uk

Cory led the company's efforts to develop the European market for PCTS products by educating facilities on RTLS-enabled automatic tracking and workflow-orchestration in healthcare. He also supported PCTS European partners by assisting them with sales presentations, product demonstrations, proposal preparation, product training, and configuration recommendations. Cory assumed this role in 2009 when PCTS officially established its UK presence.

Charlotte, Nc

Cory led the Charlotte, NC-based analysis and design team for Patient Care Technology Systems. His primary responsibilities included * helping define the company's strategic product direction; * identifying, defining, and analyzing business processes, workflow, and business requirements throughout the healthcare enterprise; * designing new software solutions to meet the tracking, communication, and workflow needs of users in multiple hospital departments; and * establishing PCTS as a thought leader in the area of RTLS-enabled automatic tracking.Cory and his team defined the requirements, designed the user experience (including UI and functionality), and prepared specifications for new PCTS products and major upgrades.Cory also worked with other PCTS organizations such as sales, marketing, and client services to evangelize the product line and gather feedback to inform ongoing efforts to enhance existing products and identify new products and features.

Charlotte, Nc

Cory was the visionary and chief solutions designer behind Healthcare IT's logging, reporting, and web-based automatic tracking solutions for emergency and perioperative departments. These products strategically gathered, interpreted, analyzed, and disseminated patient, staff, and resource information to improve communication, enhance coordination, and streamline the overall workflow of hospitals nationwide.To implement this solution's information-gathering component, Cory designed and oversaw development of the HIT passive tracking rules engine, a powerful tool for gathering patient, staff, and equipment location data from diverse indoor positioning technologies and applying complex logic to that data in realtime. This engine went beyond simple locating, actually making and recording decisions about bed occupancy, staff assignments, care progression, and patient/staff/equipment interactions based on location data received from third-party technologies.

Oxford, Oh

Cory began work at The Oxford Associates (TOA) as a technical writer developing computer user and systems manuals. Over the course of two years, he documented and developed classroom training for a half dozen different accounting and cost-estimating systems for major clients like Cincinnati-based consumer products giant Procter and Gamble.Cory then transitioned in to a role of developing computer-based training for NCR Corporation of Dayton, OH. That eventually morphed into development of full-blown web-based electronic performance support systems (something unheard of in 1996). NCR recognized Cory's efforts with two consecutive innovation awards in 1996 and 1997.During his time at TOA, Cory also developed and published the FACTIRS model of performance support system design. The model describes and explains how to address core user needs in both computerized and print-based performance support systems.

Mtsc, Technical And Scientific Communication

Activities and Societies: Business Writing Teaching Assistant

Ba, English Literature, English Writing, Political Science

Activities and Societies: speech and debate team, academic resource center tutor

Certificate, Business Analysis

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