Cory Gillis Email & Phone Number

Winterville, North Carolina, United States

New Bern, North Carolina, United States

In this position, I facilitate open communication and inter-departmental collaboration, leading to development of efficient claims process. I also administer change management initiatives such as generating reports for operational analysis and target establishments, instituting beneficial changes for Patient Financial Services.Some of my key achievements in the role include:• Reduced onboarding timeframe and attained high-level productivity by conceptualizing and implementing training program for insurance and billing department.• Spearheaded uniformity and optimum performance by singlehandedly standardizing workflow across departments and monitoring/tracking performance data metrics.• Identified discrepancies in billing and registration by applying data analytics expertise, decreasing claim denials and timely adjustments for hospital with targeted trainings in a two-month span of employment.• Delivered operation excellence and enhanced fiscal health of organization by analyzing historical hospital finance data and streamlining auto-system processes.• Assisted with improving hospital billing finances process by establishing remunerative policies and procedures.

Geneseo, New York, United States

While working as a Manager of Operations, I engaged in talent acquisition and development by assisting with hiring and training of staff. I also partnered with HR, IT, and wide-ranging departments to enable fulfillment of staff requirements and mitigation of staff concerns.Some of my key achievements in this role include:• Boosted performance by 202%, taking underperforming team to 1st position within five weeks by compositing/analyzing historical consumer data.• Reviewed +100K consumer accounts data to send out daily game-plans, effectively putting team in successful positions.• Grew department from 13 to 26 staff members.• Aided with establishment of new department and adjustment of bonus plan by utilizing/generating in-depth data analytics, multiple data sets, and functional reports which accelerated accuracy, achievements, and profitability.• Gained reputation for proficiency managing escalated conversations.

Geneseo, New York, United States

While working as a Manager of Operations, I engaged in talent acquisition and development by assisting with hiring and training of staff. I also partnered with HR, IT, and wide-ranging departments to enable fulfillment of staff requirements and mitigation of staff concerns.Some of my key achievements in this role include:• Boosted performance by 202%, taking underperforming team to 1st position within five weeks by compositing/analyzing historical consumer data.• Reviewed +100K consumer accounts data to send out daily game-plans, effectively putting team in successful positions.• Grew department from 13 to 26 staff members.• Aided with establishment of new department and adjustment of bonus plan by utilizing/generating in-depth data analytics, multiple data sets, and functional reports which accelerated accuracy, achievements, and profitability.• Gained reputation for proficiency managing escalated conversations.

Fairport, New York, United States

While employed in this position, I held crucial role of Accounts Receivable Management of Federal Contracts. I also adhered stringently to all federal, state, and local laws/regulations as well as company policies.Some of my key achievements in this role include:• Recognized as top-performer on month-to-month basis.• Trained +20 new hired employees for one year and achieved 99% success rate, meeting and exceeding new hire hit goal.• Determined most efficient operational workflow by performing duties such as skip tracing, financial planning, data analysis, and outside-the-box problem-solving which resulted in fulfillment of monthly goals and debt free consumers.• Played major role in finding solutions for consumers' student loan payments, analyzing financial situations and offering beneficial payment options for consumers/clients.

Bachelor Of Applied Science - Basc, Political Science And Government

Succesfully completed the Pre-Law program, also minored in International Studies. Recent coursework involved Public administration.

Associate Of Science - As, Criminal Justice And Corrections

Focused on federal laws, studies included investigations and forensic techniques.