Elliott Kirkpatrick Email & Phone Number

Atlanta, GA, US

Atlanta, Georgia, United States

• Georgia State University, Makerspace Coordinator LeadMONTH 2018 - PRESENT
• Manage and maintain all maker equipment in 6 spaces on 5 campuses
• Manage student assistants, and staff aimed at encouraging and helping students reach their maker goals
• Training student workers, staff, and faculty on the use and maintenance of maker technology in their spaces
• Manage digital training for students designed to give an easy entry to the world of making
• Create and lead interactive workshops to teach basic maker skills to students, staff, and faculty

Atlanta, Georgia, United States

• Specializing in additive manufacturing and post-processing of 3D prints to finish within specified tolerances
• Use knowledge of manufacturing and experience in 3D printing technology to learn the operation and maintenance of selective laser sintering (SLS) printers
• Work with several different metals, including stainless steel, cobalt-chromium, aluminum, and titanium
• Accurately machine automotive and aerospace parts using hand tools and machinery, including CNC and lathe

Atlanta, Georgia, United States

• Took initiative in overseeing the migration of over 300 servers and 8,000 IPs in a 6-month period
• Quickly climbed ranks through self-directed training
• Coordinated process to manage short and long-term ticket requests
• Maintained effective communication with team members to ensure continued stability of managed services
• Assembled, configured, and maintained servers

Diagnose and repair consumer electronicsKeep up with a high volume of work ordersKeep up to date with current technology, repair techniques, and diagnostic proceduresEffectively communicate complex technical issues in a clear concise manor to customers, and clients

Duluth, Georgia

Kept up to date on current consumer technology and related break/fix proceduresBuilt a team of 3 to 5 technically, and customer service minded techniciansPut a strong focus on customer service, and communication of complex problems in easy to understand termsTaught and followed an analytical troubleshooting methodTaught technicians strong organizational.

Attained a mastery in consumer electronics diagnostic and repair and became lead technician.Used my advanced knowledge to communicate technical issues simply to customersUsed my skills to learn and regularly work on over 50 devices, and gained a proficiency in hundreds moreOrganized several devices in a small space keeping up with small parts, and.

Used my expertise in technology to help customers find simple solutions to complicated issuesIncreased sales by having an advanced knowledge of products and an ability to understand and provide for customers needsHelped train new sales representatives in product knowledge and store procedures

Greater Atlanta Area

Worked directly with individual clients, including order taking and placement of commodity contracts, as well as answering, directing, and screening a high volume of phone callsServed as primary webmaster; created and performed routine maintenance on the company websiteSet up and managed office-wide interconnectivity, as well as maintaining and monitoring.