Cory Kyle Email & Phone Number

Chapel Hill, NC, US

• Serve as the Subject Matter Expert (SME) for Okta, managing identity and access solutions to ensure secure and seamless authentication across the organization.
• Provide specialized IT support for Studio TK, a Teknion subsidiary, addressing unique technological needs and ensuring alignment with corporate standards.
• Deliver comprehensive end-user support, troubleshooting hardware, software, and network issues to maintain operational efficiency and user satisfaction.
• Lead the deployment and management of IT systems, including onboarding new employees and implementing technology upgrades across diverse teams.
• Collaborate with cross-functional teams to resolve complex technical challenges and streamline processes for improved IT service delivery.
• Develop and implement best practices for system administration, emphasizing security, compliance, and scalability.

• Managed and supported BT (Business Technology) infrastructure, ensuring optimal performance, reliability, and security across Pfizer’s corporate network and systems.
• Led deployment and migration projects, including the seamless transition of legacy systems to modern platforms, minimizing downtime and ensuring data integrity.
• Collaborated with cross-functional teams to implement IT solutions that aligned with Pfizer’s operational goals and compliance standards.
• Provided technical expertise in installing, configuring, and maintaining hardware and software components critical to site operations.
• Diagnosed and resolved complex IT issues, delivering timely solutions to maintain productivity and operational efficiency.
• Conducted infrastructure assessments to identify opportunities for system upgrades, enhancements, and process improvements.

Cary, North Carolina

• Conducted detailed forensic analyses of digital evidence, ensuring the integrity of data recovery and identifying material of value, tampering, or anomalies in complex cases.
• Designed and implemented creative, client-focused solutions to address technical challenges and operational requirements.
• Preserved and processed electronic data while maintaining strict adherence to privacy protocols and organizational policies.
• Delivered on-site technical support for the installation, troubleshooting, and optimization of computer applications and network devices.
• Diagnosed and resolved complex issues related to operating systems, hardware, software, and network connectivity.
• Enforced security protocols by ensuring all devices met encryption, management, and protection standards before network integration.

- Completed Sabalauski Air Assault School and earned Air Assault Badge- National Defense Medal- Received Army Achievement Medal on three different occasions