With over 20 years of experience as a Senior Engineering Leader, I have a proven track record of designing and optimizing complex IT solutions for startups to Fortune 500 companies. I have successfully managed multi-million-dollar budgets and teams across the globe, building multiple support organizations and end-to-end infrastructure. My core competencies include ongoing continuous improvements, team management, technical support, and program management.As a thought leader in the industry, I possess a deep understanding of the latest technologies and best practices in IT, including cloud computing, cybersecurity, observability, and IT transformation. With my extensive experience in engineering management, IT leadership, and project management, I am confident in my ability to drive high-impact results and deliver outstanding service.My passion for cross-functional collaboration, cross-project management, and vendor management allows me to effectively build and manage global networks, data centers, and cloud infrastructure. I am skilled in incident management, problem management, ITSM, ITIL, ServiceNow, and operations monitoring. I am committed to delivering cost-effective solutions that align with business goals and driving high availability through automation support, root cause analysis, and IT strategy.I am always looking for new opportunities to further develop my skills and make a positive impact in the industry. Let's connect to discuss how I can bring value to your organization.