Cory Metcalf Email & Phone Number

Santa Fe, NM - Denver, CO - Denton, TX - Amsterdam, NL

• NoiseFold is an audiovisual art collective focused on live performances and immersive installations. Using custom built modular software for real-time image generation, algorithmic audio-composition, human input.
• Developed a custom modular environment with more than 150 modules (the nFolder) for image and sound synthesis using Max/MSP, OpenGL physical computing, and parameter mapping
• Cultivated a unique image manipulation vocabulary by applying traditional video feedback techniques to 3D geometries
• Implemented a transcoding and parameter mapping layer allowing any image/sound/input source to be used as a control source for any other parameter
• Defined an extensible template, trained students and managed developers to extend the library of modules
• Translated and integrated dozens of CPU-based matrix image processes to GPU based GLSL shaders

• Responsible for day-to-day project management operations ensuring timely, effective execution of new product content that included assessing/improving critical product features; in addition to leading a successful.
• Managed team of both internal cross-departmental employees and external contracted staff in charge of all product documentation, technical reference and educational materials for RNBO
• Served as liaison between content, engineering and marketing teams, creating cross-team communication and ensuring stakeholder satisfaction
• Orchestrated on-time delivery of over 1K object references and interactive code examples in addition to dozens of online video and text tutorials
• Entrusted with taking on heavy project development in application engineering role, keeping current on state/stages of development
• Provided emotionally intelligent self-leadership to both direct and indirect (“dotted line”) reports

Distributed

• Responsible for managing 6-person team of full-service technical helpdesk in charge of resolution of all technical issues, customer inquiries, and sales for 20 years of flagship and legacy software product offerings.
• Managed mid-size team of in-house support technicians and sales head through two major version releases: Delegated tasks
• Assisted techs in working on projects aligned with their interests when possible
• Mentored techs and conducted their performance evaluations, discussing their work and professional growth
• Conducted weekly stand-up meetings
• Mentored techs in customer-experience side of business, leading to positive gushing and repeat clientele

Distributed

• Responsible for providing top-notch customer support for 100+ universities and thousands of individual users, with a focus on client satisfaction.
• Resolved Tier 2 escalations and provided product-solutions consultations
• Authored dozens of text and video based educational materials for web and best-practice interactive code examples
• Trained new staff and helped them understand company’s key performance measures
• Responsible for handling product authorization for clients
• Provided phone and email support to institutions and individual customers for software deployment, product applications, code review, and hardware/software integrations

• Responsible for providing top-notch customer support for 100+ universities and thousands of individual users, with a focus on client satisfaction.
• Responsible for handling product authorization for clients
• Provided phone and email support to institutions and individual customers for software deployment, product applications, code review, and hardware/software integrations

Denver, Colorado, United States

• Responsible for serving as teacher and technical facilities manager of shared use performance and experimental media space.
• Taught 10+ distinct theoretical and practical courses in digital arts and creative coding, from introductory to capstone level at both graduate and undergraduate levels
• Mentored students, from project concept to completion, culminating in public exhibitions of highly technical projects
• Developed level 1 and level 2 courses for visual programming that are still used today

Denton, Texas, United States

• Consulted on technology and implementation of Hybrid Arts Lab
• Worked with faculty and graduate students on Arduino based sensor systems for physical computing
• Developed core modular system in Max/MSP for applying video feedback techniques to virtual 3D mesh geometries
• Created transcoding techniques for image to sound synthesis

Santa Fe, NM

• Responsible for serving as systems and software administrator for high-traffic labs and specialized edit bays in Film Studies and Expanded Cinema (Moving Image Arts) program.
• Managed 5-8 student lab monitors with responsibilities that included supporting fellow students, enforcing lab rules and addressing logging issues
• Provided internal software/hardware support and tutorials for faculty of 8-10 and student body of approximately 100

Master Of Fine Arts - Mfa, Emergent Digital Practices

Bachelor Of Arts - Ba, Moving Image Arts