Constant protection, guidance, discipline, and fun provider to my three young children. Ensuring the house is safe from them as much as they are safe in the house. Basic chaos containment as well as acting as judge and jury when they fight. Developing new ways to teach and make learning fun and exciting.  Teaching them the always important proper manners. Quick, outside the box thinking for multi-tasking, injury, and nutrition needs. Balancing working from home and taking care of my children full time.

Share wedding day​ fun stuff that surrounds the couple all day long during the wedding. Maintain the network, infrastructure, and computers for the business.

Here are some of my key accomplishments:Developed and implemented a project to optimize internal operations on the intranet website, streamlining maintenance procedures and ensuring long-term efficiency.Utilized Salesforce to efficiently handle inquiries via phone calls and emails, actively managing the entire ticket resolution process to ensure swift and satisfactory issue resolution.Conducted follow-ups with clients to ensure their satisfaction was maintained at the highest level.Spearheaded the expansion of operations into new areas by creating specialized training content, including detailed walk-through documents and instructional videos.

Here are some of my key accomplishments:Designed and implemented a high-speed wired network backbone for all locations, enhancing network performance.Implemented additional WAN networks with fail-over capabilities to improve networking and VPN extended capabilities, significantly increasing overall network availability.Designed and deployed a Consolidated Area Network (CAN) using a wireless backbone to connect 10 separate buildings, utilizing secure and directional building-to-building connections for streamlined networking.Provided comprehensive technical support to users, resolving complex issues related to computers and networking systems.Strategically procured, installed, and maintained workstations, printers, and various networking hardware.Managed the Hosted Exchange system, ensuring optimal functionality for users at all locations.Produced detailed progress reports for each project, effectively tracking overall status and performance updates as required by project stakeholders.Conducted user training on computers and networking systems as needed.

Here are some of my key accomplishments:Managed technical project implementations to achieve intended outcomes at small businesses throughout the area.Upgraded old hardware and current software with updated systems to achieve a more efficient outcome for the customer.Installed and configured servers for small businesses to streamline productivity and efficiency while working daily.Replaced and maintained workstations to maintain the best performance for the end user.Spearheaded and supervised the progress of projects and tasks related to information technology services, ensuring prompt and successful completion for all clients.Facilitated effective communication between managers and supervisors, streamlining the review and approval process for projects to achieve overall client satisfaction.Conducted comprehensive evaluations of customer office systems, identifying areas for improvement and developing optimal solutions.Implemented network optimization strategies, ensuring the seamless functioning of workstations and server networking.Maintained and supported printer installations and designed secure firewall configurations to enhance network security.Demonstrated expertise in managing and maintaining over 60 professional-grade firewalls, including VPN networks spanning more than 20 locations.Implemented Internet Filtering where required, established remote access via VPN for laptops and devices and maintained secure backups of advanced configurations for disaster recovery purposes.Conducted remote administration of over 700 computers using secure and accessible protocols, enabling efficient documentation of the entire network's current status.Utilized electronic resources efficiently, including phone calls, office service calls, and remote administration, to manage laptops and devices across the USA and Canada.Website management overseeing DNS and MX records, email setup and configuration, and executing live changes and updates to websites.

Key Accomplishments:Designed and implemented the Adobe Acrobat apparatus owner's manual, incorporating innovative features and functionalities.Provided comprehensive computer support for over 70 workstations across two locations, efficiently installing replacement and new workstations as needed.Designed and implemented network solutions to seamlessly integrate new locations and buildings into the existing network infrastructure.Led the Sales Pre-Order reviewing process, meticulously verifying the integrity of upcoming fire truck apparatus orders to ensure accuracy and customer satisfaction.

Here are some of my key accomplishments:Successfully installed and tested networking hardware to facilitate division upgrades across the college campus.Proficiently diagnosed and resolved hardware and software issues on workstations utilized by faculty and staff, ensuring smooth and uninterrupted operations.Employed computer imaging techniques to enhance overall efficiency during software updates and establish robust disaster recovery measures in case of infections or software/hardware problems.Provided expert guidance and training to faculty and staff, enabling them to effectively utilize software and its features, enhancing their productivity and contribution as valuable team members.