Headline: Head of Sales | Managed 21,000 Vendors | Developed SOPs, KPIs & HubSpot AutomationsOverview:After my tenure as Director of Catering & Events, I was promoted to Head of Sales. In this expanded role, I inherited the vendor side of our marketplace and an additional 8 employees. My responsibilities included increasing and certifying our inventory, ensuring the quality of vendors we worked with, and managing the vendor and customer service departments, which serve 21,000 small business partners. I also integrated the entire team into HubSpot, where I developed intricate workflow automation and management dashboards for individual contributors and executives.Key Responsibilities and Achievements:Vendor Management: Oversaw the vendor side of the marketplace, driving initiatives to increase vendor inventory and certify vendors to ensure compliance with our standards.SOP & KPI Development: Created all the SOPs and KPIs for the vendor and customer service departments, establishing clear metrics for performance and service quality across 21,000 small business partners.Team Expansion: Successfully integrated and managed 8 additional employees into the team, supporting growth and ensuring operational efficiency in vendor management and customer service.Inventory Growth: Increased vendor inventory and certification, ensuring the marketplace could accommodate more clients while maintaining a high level of service quality.HubSpot Integration: Integrated the entire team into HubSpot, developing intricate workflow automations and management dashboards to support performance tracking from individual contributors to executive-level reporting.

Headline: Director of Catering & Events | Built & Led Sales Team of 10 | Increased Revenue to $16MOverview:Following my success as an Inside Sales Executive, I was promoted to Director of Catering & Events. In this role, I built and managed a team of 10, creating 100% of the sales SOPs, driving operational efficiency, and significantly increasing revenue to $16 million.Key Responsibilities and Achievements:Team Leadership: Recruited, trained, and managed a team of 10 sales professionals, fostering a culture of performance and collaboration.SOP Development: Created and implemented 100% of the sales SOPs, standardizing processes across the department to ensure consistency, scalability, and high performance.Revenue Growth: Increased annual revenue to $16 million through strategic sales initiatives, improved client relationships, and service offerings tailored to customer needs.Hiring and Training: Developed and executed hiring and training programs that resulted in a high-performing sales team capable of exceeding quotas and delivering exceptional customer experiences.

Headline: Inside Sales Executive | Spearheaded Sales Funnel Creation & Drove 10X Revenue GrowthOverview:As the second sales representative hired at the company, I quickly rose to become the top-performing sales executive. This achievement earned me the opportunity to manage our "enterprise" client portfolio and take a leadership role in shaping the company's sales strategy and operational framework.Key Responsibilities and Achievements:Sales Funnel Creation: Designed and implemented a comprehensive sales funnel, managing the process from lead capture to recurring service provision. This system has been instrumental in optimizing lead conversion and streamlining the customer experience.Business Model Evolution: Spearheaded the transformation of our company from a free booking marketplace to a full-service provider. This strategic shift resulted in a 10X increase in revenue within my second year.Client Relationship Management: Secured and managed relationships with high-value "enterprise" clients, contributing significantly to the company's sustained growth and market expansion.Revenue Growth: As an individual contributor I increased annual revenue from $300 thousand to $5 Million by expanding service offerings and improving client retention.Process Innovation: Continuously improved our sales processes, focusing on efficiency and scalability, which supported the company's rapid expansion in both client base and revenue.

AABM is an entertainment-branding agency that represents celebrity talent for opportunities ranging from global endorsements to social media initiatives. We are boutique in nature, and focus on partnerships that are authentically organic.