Cory Newbigging Email & Phone Number

Limerick, IE

Limerick, County Limerick, Ireland

Limerick, County Limerick, Ireland

Shannon, County Clare, Ireland

Dublin, Ireland

• Conduct in-person and online classes and one-to-one sessions regarding student research needs including using online resources, academic writing and referencing, and incorporating relevant module content to create.
• Assist staff and students with accessing library resources via email and helping teach them to develop search strategies for their research using the resources available via the library and the internet.
• Develop and maintain online content and collections including updating and creating library guides using SpringShare’s library resource management software.
• Compile and manage the Library Help Centre statistics to produce the annual report and provide insights based on results to support the continuous development of the Library Help Centre.
• Design and develop the usability of online content by using programs such as Canva, Vyond, and PowerPoint as well as basic HTML, CSS, and Javascript to create illustrations and instructional videos.
• Manage the library's social media platforms by designing and scheduling new weekly posts to promote library services and events using Canva and HootSuite.

County Dublin, Ireland

• Conducted daily tasks at the circulation desk such as library user queries, reviewing and updating user records accurately, processing item returns, collecting late charges and reshelving returned items.
• Prepared and processed new items including cataloguing the material into the library management system.
• Assisted with the upkeep and design of subject guides, including the creation of the EBSCO Discovery, and online Referencing LibGuides.
• Collaborated with the Library Help Centre Officer on the newest published edition of the NCI Library Reference Guide; a resource to assist students with referencing and avoiding plagiarism in their written work.
• Participated in various ad hoc projects and duties such as managing the statistics of the physical use of the library for annual reports; assisted with the annual weeding of the library onsite collection.

County Dublin, Ireland

• Assisted with the operations of exams including processing module and attendance records, mark reports and timetable records.
• Organised exam documentation including confidential exam papers and prepared for grading.
• Worked with academic operations, programme leaders, and lecturers to handle various ad hoc duties, such as preparing sample CA packs for external examiners.

County Dublin, Ireland

• Digitised and organised supporting documents for applications and prepared applications for verification.
• Reviewed Garda vetting forms for completeness before processing applications.
• Handled confidential queries and managed correspondence between staff and applicants.
• Assisted the Recognition Team by processing application summary reports for registration board meetings.

Dublin, Ireland

• Assisted with the library’s four-month periodical stock move project.
• Collated serial issues in archival boxes and labelled with appropriate shelf marks.
• Referred to the library catalogue to solve any mislabelled and misbarcoded items.
• Liaised with other team members, the line manager and library staff involved in the project.

Waterloo, Ontario, Canada

• Accurately processed third party invoices for claimant files, updated payment records and managed payment queries.
• Investigated and handled missing or duplicate payments and assisted with a large duplicate payment restoration project.
• Collated and organised confidential litigated claim correspondence and documents and daily incoming post.
• Processed and updated records with incoming confidential surveillance and medical documents.
• Assisted with large retention of records projects and online file transfer projects.
• Developed training documents and trained new employees in the service billing administrator role.

Listowel, Ontario, Canada

• Assisted and handled library patrons with their queries at the information services desk.
• Processed incoming and outgoing materials; organised and collated library shelved materials and processed new material by barcoding and labelling accordingly.
• Assisted librarians with general duties including the circulation desk and technological support.
• Supported librarians with ad hoc duties such as creating displays and aiding in children’s reading programs.

Master Of Library & Information Science (Mlis), Library And Information Science

• Modules: Reference Services, Organisation of Information, Cataloguing and Metadata, Web Publishing, Digital Libraries, Research Methods.

Bachelor Of Arts (Ba), Geography And Environmental Management

Activities and Societies: • International Exchange Program: University of Sheffield, Sheffield, England (2011 Winter Term), completed.