Cory Nicol Email & Phone Number

Kirkland, WA, US

Chicago, Illinois, US

• Promoted to Director of Zcruit. Responsible for all facets of the SaaS business, including oversight of sales and retention, business development, operations, marketing, and overall strategy
• Manage and lead a collaborative team, including a Data Coordinator, Product Manager, and multiple Account Managers. Created onboarding and ongoing education programs to bolster successful individual and team performances
• Produce weekly/monthly/yearly reports for C-level executives
• Identify and establish external strategic partnerships. Landed multiple partnership deals in 2022, projected to increase 2023 total revenue by over 15%
• Create marketing materials used in sales and retention processes. Devised and executed content marketing campaigns, leading to a 25% increase in user engagement
• In 2022, led team to 21% year-over-year revenue growth and the second highest total revenue year in Zcruit history2022 Employee of the YearCollege Tech Team (40-Person Team)

Chicago, Illinois, US

• Built the Customer Success department from the ground up. Created and implemented initiatives to increase client satisfaction, leading to high yearly subscription renewal rates while simultaneously managing 80+ accounts.
• >90% renewal rate and >100% net dollar retention from 2019-2021
• Conducted virtual and in-person software product demos and onboardings for key stakeholders, including C-suite execs and Head Coaches
• Established, grew and maintained relationships with key stakeholders at each account via strategic networking, consistent communication in-person contact, and cold outreach
• Managed account data in the customer relationship management (CRM) database to efficiently and effectively track deals, execute communication cadences, and produce quality reports
• Created systems to flag low usage and high usage accounts. Implemented programs to rescue low usage accounts and create promoters at the high usage accounts2020 Employee of the Spring QuarterNCSA Team (1,000-Person Team)

Berkeley, CA, US

• Led Cal’s football recruiting operation, managing a team of 20 interns and 6 full-time recruiting staff members, and working alongside 11 coaches. Spearheaded recruiting lifecycle, from prospecting to recruitment to.
• Researched over 10,000 prospects each year in an effort to identify and qualify top targets and sign the best 25
• Served as the primary contact and host for key targets during campus visits. Responsible for visit planning and logistics
• Developed a system for coaches to consistently interact with relevant targets and created accompanying marketing materials
• Planned and executed multiple 100+ person events
• Acted as a liaison for interdepartmental communications on campus, including business development and compliance departments

Los Angeles, CA, US

• Provided analysis and consultation to coaching staff on the state of the current roster and the recruitment of prospects.
• Created an evaluation pipeline in the CRM that was widely adopted by coaching staff
• Conducted a vast amount of research on prospects through communications with coaches, counselors, teachers and administrators, to qualify/disqualify individual prospects and narrow target prospect pool

Kalamazoo, MI, US

• Operated as part of a four-person team to increase medical device market share in the greater Los Angeles area. Achieved over $2M in total revenue selling to enterprise-level businesses, surgical centers and hospitals.
• Coordinated logistics to ensure proper equipment, disposables and personnel were present for each case
• Finished #2 out of 40 in an intensive, competitive weeklong on-site onboarding training
• Mastered relevant biology and surgical techniques as they applied to each product offering. Provided case coverage, technical support and advice for hundreds of surgeries
• Prospected, performed sales calls, demonstrated products and ran trials in an effort to win business

Evanston, IL, US

• Assisted the Director of Player Personnel with all recruiting matters. Ran day-to-day operations of the football recruiting department and was the primary point person for 20+ staff members.
• Planned and facilitated all on-campus recruiting events
• Directed the application and matriculation process for signed prospective student-athletes
• Created and distributed phone, mail and social media communication plans for coaches to aid in recruitment efforts
• Served as the Assistant Camp Director of the Pat Fitzgerald Football Camps, overseeing camper registration and providing logistical support to visiting coaches

Education record

Education record