Corynne Cooper Email & Phone Number

Greater Chicago Area

Chicago, Illinois, United States

Greater Chicago Area

Managed operations and 15-person staff, including hiring, onboarding, supervising, and evaluating. Responsible for budget development, management, and forecasting.

Greater Chicago Area

- Manage operations and logistics at a Fitness and Wellness Facility located in 4,000 tenant office building. - Managed club renovation by working closely with current members, contractors and our client from the construction phase to the grand opening to build, market, and reopen our newly renovated facility. - Hire, train, supervise and evaluate all full-time and part-time staff.- Budget development, management, and forecasting.- Develop, market and facilitate monthly and quarterly fitness and wellness programs for all members and guests.- Maintain partnerships with community partners to drive engagement and hopefully membership.- Build yearly, quarterly and monthly marketing plans in an effort to drive Fitness Center engagement with a goal of continuously increasing membership, wellness center utilization, program participation and member retention. - Maintain accurate participant and program data to be used in future budgeting, program development and year end reports.- Work closely with marketing team to create direct marketing pieces as well as content used for digital captivation.- Create instructional videos used to educate and motivate members and guests. - Consistently maintain and track social media presence.- Active member of various company-wide committees.

Greater Chicago Area

- Revamped marketing strategy and overall goal of two annual, long standing, company-wide programs in order to increase revenue across all clubs. Participation in both programs increased by almost 60% across all 12 clubs adding additional revenue to each club’s budget. Of the 60% of participants, 12% of non-member participants became annual members, thus adding ongoing revenue. - Planned and promoted quarterly events for the club in order to retain current members and drive new membership. Membership has increased 66% from February 2015 – February 2016 due in large part to these programs. - Worked closely with contractors and our client from the construction phase to the grand opening to build, market, and open The Wrigley Building Health Club. Grand opening brought over 100 visitors and 35 memberships.

Greater Chicago Area

- Liaison, along with General Manager, between Midtown Health and Client’s supervising departments for all things club related.- Work with General Manager to increase membership sales and meet monthly sales goals.- Event planning: Plan and market fitness programming and events to members and guests. - Provide personal training and on-going motivational support to individuals and small groups to maximize workout efficiency and to improve fitness and overall sense of well being.- Maintain quarterly accountability groups with members and guests.- Maintain social media presence (Facebook). - Create and distribute marketing materials to promote club products, events, programs, etc.- Instruct group exercise classes including weight training, TRX, CORE, and High Intensity Interval Training (HIIT). - Manage day-to-day club operations while maintaining the highest level of customer service: Club upkeep; sales tracking and management of massage, personal training and group exercise; responding to member and guest questions and concerns in a timely and professional fashion; prospect tours; new staff hiring, onboarding, and coaching; staff scheduling; employee evaluations and reprimands, when necessary; inventory and ordering; equipment maintenance to ensure all equipment is in safe, working order. - 2013 - 2014: Active member of Lend Lease Programming Committee. Travel out of state to Lend Lease clients to present health and wellness workshops.

Greater Chicago Area

Clients Included: Allstate, Advance Auto Parts, Bank of America, Beam Global, Best Buy, Bon-Ton, Darden Restaurants, Emirates, Esurance, General Motors, Kellogg’s, Kraft, Luxottica, Proctor & Gamble, Samsung, US Cellular- Managed client, internal and external agency budgets upwards of $25 Million with the goal of gaining maximum ROI from all mediums – television, radio, outdoor, print and digital. All campaigns ran as planned staying within or under designated budget.- Worked closely with multicultural fabric care team to create year-long campaign to integrate new Proctor & Gamble Gain scents into African-American and Hispanic markets across the US. Campaign consisted of television, print and radio and successfully ran for all four quarters in strategically chosen markets.- Created monthly newsletter displaying competitive client activity used to keep clients up-to-date with current trends in the market. Newsletter is used to influence client investment decisions.

Greater Chicago Area

- Worked closely with design professionals to create marketing and branding pieces used to (a) promote student and alumni programs and (b) maintain ongoing branding of CAPS department.- Wrote press releases and articles that were submitted to various media outlets. Managed and edited all outbound communication for clarity, presentation and overall message.- Spoke to faculty, staff, students, alumni, employers and other external organizations to further brand our organization, address issues, and introduce new programs and procedures.- Directed all aspects of more than 100 CAPS related programs, company presentations, career fairs, webcasts, and day-long conferences each academic year with a budget of $60,000.

Ma, Media Communications

Ba, English & Journalism/Mass Communications

Activities and Societies: University of Iowa Women's Gymnastics Team Alpha Kappa Alpha Sorority, Inc.