Cory Richford Email & Phone Number

Newburyport, Massachusetts, United States

-Negotiate and manage carrier contracts-Determines best shipping methods and offers freight quotes for the CS team-Schedules ocean freight/airfreight/high-value FTL shipments -Monitors import shipments and assists in clearance as needed-Monitors export shipments and assists in providing customer updates-Reviews IATA/49CFR regulation changes and advises management of proposed updates to SOP-Locates missing shipments lost in transit and when needed files claims with carrier-Processes AES filings for all shipments that meet the requirements-Handles miscellaneous import/export documents as needed-Runs and compiles reports related to outbound/inbound freight cost & updates management

Newburyport, Massachusetts, United States

-Enters purchase orders into system and prepares shipping documents-Answers and directs incoming telephone calls-Invoices customers after shipments have left the warehouse-Prepares proformas and quotations as requested by customer -Provides freight quotes for customer service -Schedules outgoing air freight/ocean shipments

Newburyport, Massachusetts, United States

-Processed outgoing shipments following IATA, 49CFR, and IMDG regulations-Managed literature inventory for expositions Strem Chemicals would be attending-Worked directly with customer service to fix errors with picking tickets -Checked outgoing shipments for errors before pickup by carrier-Packaged chemicals for inventory-Resolved inventory issues

Portsmouth, New Hampshire, United States

-Delivered customer packages in timely manner -Managed delivery route efficiently and accurately -Sorted packages into appropriate trucks for delivery-Picked up and entered Dangerous Goods packages into FedEx system-Maintained 100% accuracy while entering Dangerous Goods shipment information-Picked up and processed Dangerous Goods packages from Strem Chemicals daily

Augusta, Maine, United States

-Assisted customers with shipping needs at front desk-Resolved all incoming customer issues-Ran and filed daily reports -Coordinated Saturday operations in absence of managers

* Helped program events for high risk drinking times on campus to offer alternatives for students.* Designed and ran semester long Poker Tournament averaging at least 20 participants a night.* Attended alcohol awareness training/phone conferences held at University of Maine at Orono.

Machias, Maine, United States

* Worked 10-15 hrs/wk while in college.* Assisted customers with business office matters.* Acted as the University of Maine at Machias phone operator.* Assisted with creation of work study student schedule.

Associates, Recreation & Tourism Management

Activities and Societies: Higher Education Alcohol Prevention Partnership Intern, Orientation Leader, Thespis Players Graduated with honors.

New Media

High School Diploma, General

Activities and Societies: Civil Rights Team, National Honor Society, Art Club

Bachelor Of Science; Associates Of Science, Recreational Management; Recreational Management